Damien Geoffray

Experience

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  Porsche

  Jun 2010 - Sept 2010

  Customer Service Representative

  -Managing the Porsche Center Website-Organizing test days for vehicles (New Cayenne & Panamera)-Designing internal process for : -New and second hand vehicles -Show room model and public website use

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  Porsche

  Sept 2011 - Aug 2012

  Associate Product Manager

  -Supporting Porsche network for France, Monaco, Morocco, Algeria, Tunisia-Analyzing French market and competition survey-Interfacing between the management and the sale teams : every-day management, planning of the clients, control of purchase system, customizing vehicles, etc-Designing customer survey (monthly and quaterly analysis)-Translating and designing various ranges brochures-Managing the content of the product section for Porsche Partner Network

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  Porsche Design Group

  May 2013 - Sept 2013

  Customer service Representative

  -Supporting the Store Manager in functional and personal responsibilities of the store-Controlling internal processes, i.e. cash management and materials management-Conception and implementation of marketing and customer campaigns as well as merchandising concepts-Professional consultation and care of discerning and international customers

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  Faurecia

  Jul 2014 - Jul 2016

  Sales Engineer Mercedes-Benz (Daimler Group)

  -Supporting Sales Team in acquisition process -Benchmarking and worldwide market analysis (Volumes, market trends…)-Change management offers (piece prices, tooling, D&D)-Preparation of offers for prototype parts that derived from serial production (V Class, Vito)-Development of service part offers and special request from customer-Production adjustment and negotiation (volumes under forecast, part costs…) through meetings with the customer -Monitoring / documents contract / pricing agreements with customer Show less

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  Citizen Systems

  Apr 2017 - Aug 2022

  European E-Commerce & Sales Manager

  • Set up and drive the sales plan and strategic relationship with key customers & Amazon.• Creation and implementation of the Online strategy, annual goals and targets for the Healthcare range in Western Europe (Citizen Award “Outstanding Contribution 2020”).• Defining and structuring the digital strategy, Marketing mix and mutual profitability process with Amazon• Lead and manage day-to-day Amazon business operations (including supply chain) on Amazon with Administration/Marketing teams and our online external agency in UK• Defining and implementing appropriate Amazon digital advertising activities that fully optimize sales and ROAS on Amazon for each country. Show less

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  Delica AG

  Aug 2022 - now

  Senior E-Commerce Key Account manager

  - Responsible for the defined customer KPIs, performance of the customer relationship as wellstrategic and operational customer development- Responsibility for achieving strategic and operational goals- Planning and coordination of marketing and sales activities with regard to price andAssortment design- Introduction of new product categories and optimization of the product portfolio based onpotential analyses- Interface management and cooperation with sales support, logistics/planning, categoryManagement, Marketing and Purchasing- Customer advice and negotiation of annual agreements and advertising cooperations- Creation of customer development plans, strategic and operational planning- Implementation of brand strategies and development of digital trade marketing measures- Development of the e-commerce area in the USA (especially Amazon) as well as setup and connectionnew e-commerce platforms- Management of customer relationships to develop and expand existing accounts- Creation of business cases including presentation to evaluate possiblebusiness extensions Show less