Sami Salam

Experience

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  Power Group

  Feb 2002 - Apr 2004

  Telecommunications Electronic Technician

  Troubleshoot and refurbished cellular phones and radios to "like new" conditionInstalled radio antenna (VHF-UHF) as a member of the Installation and Technical Support teamsTrained to fix radio frequency devices, such as radios, cell and home phonesApplied technical knowledge to solve complex problems by interpreting manufactures' manuals Exceeded sales performance and revenue 60% selling wireless products, home phones, radios and accessories to prospective customers. Performed as a salesman member in Project of Lebanon Exhibition about telecom products. Show less

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  Cedarcom - Mobi

  May 2005 - Jun 2006

  Hardware Field Technician

  Installed (P.T.P) antennas type Harris and Andrew of all sizes and indoor unit type eclipseUpgraded different types of R.A.Cs and D.A.Cs and installed all types of sectors antenna, 900 and 1800 MHz, and combiners and connectorsInstalled, configured and tested earth system and base stations (aperto6sectors)Climbed and worked on communication towers up to 150 meters in heightPerformed as a member of the Support Team.Proficient in handling cables and connectors

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  Inkript

  Sept 2006 - Jan 2008

  Technical Support

  Supervised and controlled plastic card production to ensure excellent quality of the stock inventoryOperated Sysco die cutting machines with XP operating system to produce credit and plastic cards.Operated encoding and packaging machines such as KBA-Metronic, Atlantic Zeiser Kora-Packmat, Cardpacker 880v, Doremer and SollasApplied technical knowledge to diagnose, calibrate and repair machinery breakdownProvided technical advice to maintain activities and ensure effective operation of equipments Show less

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  Prosec Security

  Nov 2010 - Jan 2012

  IT Operations

  Install and maintain several systems, including but not limited to Hytera Mobile Radios (Conventional, DMR, Tetra, Patrol and Dispatch), CCTV Security Systems (Dome, PTZ, IP cams, MegaPixel), Intruder and Fire Alarm Systems, Astrophysics Systems X-Ray Machines and Metal Detectors, Ficher Portable Metal Detectors.Install and maintain Car GPS systems.Install VHF and UHF antennas and repeaters.Install Mobile DVR and CCTV Cameras for money haulage armored vehicles Tested 3G Internet by broadcasting camera videos from all armored vehicles powered by the Lebanese Ministry of TelecommunicationsMaintained infrastructure for broadcasting video from all camera sites using Wireless Area NetworkPerformed network infrastructure and hardware technical support Maintain general health of employees computers and other technical devicesPerformed as a technical salesman in SMES 2011.Made a presentation for P.M Najib Mikati, General Walid Salman (Lebanese Army) , & several Businessmen about Telecommunications products with Hytera personnel.Trained Army personnel about Telecommunications products. Show less

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  Self-employed

  Jan 2014 - now

  Senior Information Technology Specialist
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  EDM

  Apr 2014 - Nov 2016

  Technical Support

  Diagnosis of desktop, application, networking and infrastructure issues.Installing, configuring and administring Servers ( Hardware – Software )Gave solutions for data security - network security - files security. Responsible for inspections and new infrastructure implementation ( Network - Data - Security )Configuration, maintenance and trouble shooting of LAN, WAN, modems, Access Points, firewall, NAS storages etc...Set up user accounts, permissions, and mailboxes.Troubleshooting PC’s, laptops and mobile devicesProviding 1st/2nd line support to users.Installation and support of telecommunication equipmentMaintaining a log of all problems detected and systems back upsInstalled, troubles hooted, managed surveillance systems.Working closely with software suppliers to resolve operational issues. Show less

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  Quantum Trading co

  Apr 2014 - Feb 2021

  Account Specialist

  Diagnosis, maintenance of desktops, laptops, applications, printers, network infrastructure.Installing, configuring and administering Servers (Hardware – Software)Configuration, maintenance and troubleshooting of LAN, WAN, modems, Access Points, etc...Set up user accounts, permissions, and mailboxes.Providing 1st/2nd line support to users, also online.Installation and support of telecommunication equipmentInstalled, troubles hooted, managed surveillance systems & access doors.Responsible of new projects starting from survey ending with network infrastructure implementation and installation (Cabling, Cabinet Assembly, Firewall, Servers, Backup, etc.)Responsible for maintaining Backup Plans and Data on NAS storage Responsible for supporting: Windows – Office - Office 365, Windows Server, Active Directory management, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, Routers - APs and Firewall Configurations. Show less

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  Premium Service

  Apr 2018 - Jul 2019

  Senior IT & Low Current Specialist

  Software installation and application support.Designed and implemented site-specific security strategies, including alarms, CCTV and access control systemsCable installation, CCTV cameras installation, DVR configuration, access and support.Responsible for more than 700 Camera in more than 10 locations all over the country.Maintained & repaired alarm system components, related to shopping centersTroubleshoot hardware & software malfunctions as well as network issues as it relates to the CCTV system.Multiple DVR and associated hardware (routers, switches, PCs) installation and setup.Survey, Manage, examine new projects from RawSupport and troubleshooting servers, computers, wireless, switches, printers, copiers, mobile devices, etc.Final system camera and component layout documentation after each installation Show less

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  Teletrade Computer Systems

  Oct 2021 - Jul 2023

  Senior Field Engineer
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  Publicis Groupe

  Dec 2024 - now

  IT Field Support