NEHA M

Experience

• 

  Tata Consultancy Services

  Jan 2016 - now

  • Maximized the billable and strategic utilization of the allocated workforce that resulted in enhanced revenue of 15% better than forecast.• Facilitated increased Brand Repute as measured by the Client Satisfaction Score of Project Completion within deadline and allocated budgets for 100% of client contracts.• Partnered with Project Managers on critical Operational Deliverables, key one’s mentioned below• Meticuluous Time and Resource Tracking for Onboarding and Extension of resources to achieve optimal utilization of the workforce and eliminate cost escalation transfer to the client in 100% of the Projects.• Ensured diligent and complete billing of resources (Internal and Customer Provided Resource Billing through Ariba) for accurate and timely invoice submission for all Projects.• Thoroughly understanding and Analysing Client Contracts to ensure complete and accurate allocation of charges for each resource to respective projects and proactively achieve the forecasted allocated budget utilization without any variation.• Partnering with the Project teams for on-boarding the New Hires seamlessly to achieve 100% goal of work ready from day 1 and eliminate revenue loss.• Meticulous tracking and analyzing Resource Allocation & Utilization, Client Contract and Billing reports for adherence to the targetted goal.• Good teamwork, interpersonal skills, and communication with stakeholders• Achieve the project objectives and benefits while navigating the project through the constraints such as scope, cost / budget and time.• Coordinating with the business and delivery teams, monitoring project progress, and proactively notifying the appropriate Delivery Unit head of any unbilled resources or decreased monthly revenue. Show less • Extensive experience in Agile based Software Development Life Cycle across Retail.• Excellent skills for SAP Hybris Digital e-commerce application and Delivering Testing Solutions for the project on DevOps Platform to ensure timely and accurate functionality in production for achieving superior Customer Experience.• Subject Matter Expert for SAP Hybris functionalities and Business Procesess-Backoffice , hmc, hac, product cockpit, cms cockpit , Order management, Picking App, Localz Integration , Product and content management in Hybris• Expertise on Jira Board, Eclipse, User Stories, Daily Scrum calls• Lead the QA team of 3 in the previous project from offshore• Handled responsibilities in monitoring and controlling Product releases which added value to the business• Automating the Regression suite and Enhancements in the Application and Continuous Integration and Deployment via Jenkins tool• Ensuring testing performed for all requirements and design, confirming the solution meets the business requirements• Overall responsibility for the day-to-day operations of the project, reporting periodically to all the stakeholders• Knowledge of application/process end-to-end testing. used SQL queries to carry out backend testing.• Project Planning and Tracking, Risk analysis, Counter action and Team building and on-site deployment• Conducted early debugging procedures in new web and desktop applications through review of event logs and code structures to pinpoint sources of software malfunction and recommend solutions. Show less

  • Project Management Officer

    Feb 2023 - now

  • Quality Assurance Analyst

    Jan 2016 - Jun 2023
• 

  Pentland Brands

  Mar 2024 - now

  Senior Business Analyst