Salil Gopal

Salil Gopal

Followers of Salil Gopal512 followers
location of Salil GopalKochi, Kerala, India

Connect with Salil Gopal to Send Message

Connect

Connect with Salil Gopal to Send Message

Connect
  • Timeline

  • About me

    Senior Solution Architect

  • Education

    • Simply Learn

      -
      PMP Training
    • Softed

      -
      ITIL Foundation
    • Simply Learn

      -
      PRINCE2 Foundation and Practitioner
    • Box Hill Institute

      2019 - 2019
      SDN and NFV Telecommunications Engineering Workshop
    • RMIT University

      2005 - 2008
      Master of Science Telecommunication
    • Mahatma Gandhi University

      1993 - 1996
      Bachelor of Science
    • Bangalore University

      1997 - 2001
      Bachelor of Technology Electronics and Communication
  • Experience

    • Telstra

      Oct 2007 - Jun 2019

      * Expertise in Service delivery, Service assurance, Incident management, Automation and customer service.* Leading an Agile project team with the objective of improving workflow between technical customer support and network support and identifying automation opportunities. * End to End network investigation delivering Integration, Service Delivery and Service Assurance across both Fixed-line (PSTN, ADSL, VDSL and NBN) and Wireless (2G, 3G, 4G & 5G) domains.* Build strong rapport with clients from a diverse range of backgrounds* Utilise exceptional project management skills to assist in launching new technology products* Maintain an excellent understanding of the latest industry trends and technology* Leading, developing and coaching a high performing technical team across multiple locations. * My key competencies areas include Continuous Improvement, Performance Management, Reporting and Analysis, Relationship Management and Process Improvement.* Leading HS&E (Health Safety and Environment) for Customer Assurance (Telstra Operations) Major Projects * VoLTE (Voice over LTE) Integration and Roll Out Project * API- Project Integration * Agile and DevOps role out * NE 22 Transition to Agile Methodology * Integration of Pacnet Limited * CEA Trial (a collaborative project between Ericsson and Telstra) * Messaging End of life Rationalisation Project * RCS Integration Project Show less

      • Senior Technology Specialist

        Feb 2010 - Jun 2019
      • PSTN and ADSL Broadband Specialist

        Oct 2007 - Feb 2010
    • ICA

      Aug 2019 - Jan 2020
      Trainer and Assessor (Telecommunication)
    • VALTO

      Jan 2020 - Feb 2022
      Consultant & Senior Technology Lead
    • Telstra

      Apr 2020 - Jul 2020
      Jeopardy Management (Transmission Networks)
    • Telstra

      Dec 2022 - now
      Senior Solution Architect
  • Licenses & Certifications

    • Certificate in Telecommunications

    • Customer Contact

    • Kepner Tregoe Method

    • PRINCE2 Foundation and Practitioner

    • ITIL Foundation

      Jan 2016
    • Teachers Training and Assessment

      Jan 2016
    • Team Performer - Advanced

      Telstra
      Dec 2023
      View certificate certificate
    • Learning Cloud Computing: Core Concepts

      LinkedIn
      Jul 2020
      View certificate certificate
    • Commercial Acumen Practitioner

      Telstra
    • Leads the Way - Advanced

      Telstra
      Dec 2023
      View certificate certificate
    • Learning JIRA Software (2017)

      Lynda.com
      Apr 2019
      View certificate certificate
  • Honors & Awards

    • Awarded to Salil Gopal
      GM Award -
    • Awarded to Salil Gopal
      Top Performer Award -