Marcello Neve

Experience

• 

  Mamma Antonia Coffee Shop

  Sept 2016 - Aug 2017

  Barista

  Memorized food and beverage recipes, producing them quickly with accuracy. Assisted in managing store inventory ensuring everything was stocked and organized. Maintained a clean workplace both during and after each shift according to company policy.

• 

  University of Dubuque

  Sept 2017 - Aug 2020

  Developed a positive living environment for residents, often resolving conflicts. Implemented and enforced all college and campus living policies, promoted academic excellence, and encourage engagement. Helped with the upkeep and maintainence of the University aircraft fleet, as well as the hangar equipment. Cleaned and maintained the aircraft fleet. Assisted A&P mechanics during 50 hours and 100 hours inspections. Gave campus tours and informed visitors about the University of Dubuque. Assisted in the office with tasks including, assisting visitors around the campus as well as reaching out to future students in educating them about the institution.

  • University of Dubuque Resident Assistant

    Aug 2018 - Aug 2020

  • University of Dubuque Aviation Maintenance work-study

    Oct 2017 - Aug 2020

  • University of Dubuque Student Ambassador

    Sept 2017 - May 2019
• 

  The Fresh Market

  May 2020 - Jul 2020

  Stocker

  Greeting customers into the store, helping them locate items as needed. Maintained a clean and organized warehouse of inventory. Sorted and stocked products in their appropriate place.

• 

  Starbucks

  Jul 2020 - Oct 2020

  Barista

  Memorized 255 menu items and their variations producing them quickly and accurately. Delivered excellent customer service to hundreds of customers while maintaining accuracy on POS systems. Worked closely with team members to ensure everyone prepared to perform.

• 

  Chipotle Mexican Grill

  Jan 2021 - Sept 2021

  Crew Member

  Maintained high standards of customer service during high-volume operations. Followed food safety procedures according to company policy and health regulations. Responsible for a variety of roles including being a cook in the kitchen, prepping food, washing dished, working the line serving, and training new hires.

• 

  BlqMiami Luxury Concierge

  Sept 2021 - now

  Assistant Property Manager

  Scheduled and organized moving/deliveries ensuring everything went to client's requests. Inspected, maintained, and cleaned properties for absentee owners. Quickly solved any problem or concern that had arisen.

• 

  URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

  Mar 2022 - Jul 2022

  Sales Associate

  Worked closely with customers to identify needs and answer any questions/concerns. Promptly solved customer complaints and ensured maximum client satisfaction. Operated POS system with one-hundred percent accuracy.

• 

  Lululemon

  Jul 2022 - Nov 2022

  Educator

  Sorted and organized shipments and inventory. Aided customers with any inquiries or concerns regarding Lululemon products resulting in customer satisfaction each time. Stayed motivated to reach sales goals each month.

• 

  Wayman Aviation

  Nov 2022 - Sept 2023

  Certified Flight Instructor

  Determined student proficiency to develop individualized curricula, adjusting course material as needed. Instructed students in aircraft systems, procedures, emergencies, navigation, and license requirements. Brief and debrief with students on all flights providing constructive criticism and positive feedback allowing for each student to expand their knowledge through clear communication.

• 

  SkyEagle Aviation Academy

  Jun 2023 - Oct 2023

  Certified Flight Instructor

  Stayed current with aviation regulations and guidelines, ensuring students were well-informed about evolving industry standards and equipped to meet licensing and certification requirements. Provided mentorship beyond technical flying skills, offering guidance on professionalism, aeronautical decision-making, and stress management, contributing to the holistic development of future aviators. Regularly assessed student performance through comprehensive evaluations, tracking skill development and identifying areas for improvement, leading to a high pass rate. Show less

• 

  Dynasty Aviation

  Oct 2023 - now

  Certified Flight Instructor

  Acquired further skills in advanced avionics and experience in operating light sportaircraft. Educated student on systems related to Sling 2 and RV12 aircraft. Instructed students on regulations relating to light sport aircraft operations.