
Lauren Franklin

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About me
Technical Analyst at Pro Global
Education

Learn Direct
2013 - 2014NVQ Level 2 Business Administration and Management, General
Dene Magna School
2008 - 2013GCSEs
Experience

Pro Insurance Solutions Ltd
Aug 2013 - Jul 2018Alongside my exposure management technician role, completing the Contract Certainty for the London Market MS Amlin & Faraday clients. Duties included:• Creating and sending out a monthly report, based on the work we completed, to the client in order for them to run month-to-month analytics and comparisons• Completing the agreement of all terms prior to the inception dates• Reviewing each MRC individually and ensuring the terms were correct subject to the legalities submitted by Lloyd's • Working in a timely manner and making sure all slips were reviewed by month end• Prioritising own workload• Taking part in quarterly meetings with the client to discuss stats pulled from the reports• Understanding the legal clauses and exclusions per each inidivual policy• Classes of business included marine, aviation, property and casualty Show less Working on the London Market SCOR reinsurance client. During this time I travelled to the SCOR Paris office to test new systems. My role mainly involved;• Regularly liaising with underwriters across the world, from London, Paris, New York, South America and Asia• Analysing and manipulating Excel spreadsheets of values submitted by Underwriters - broke down by Business Interruption, Building and Contents values• Reviewing the Market Reform Contracts detailing the terms and conditions of the policy.• Using a variety of classes of business including onshore and offshore energy, commercial lines and property risks• Capturing the exposure to risks by geocoding using the client’s own computer systems and ensuring all limits and deductibles were entered for natural catastrophe perils (flood, earthquake and windstorm). • Abiding clients strict SLA’s and 1 day turnarounds• Quality control other colleagues work • Training junior and new members of the team Show less
Contract Certainty - Technical Analyst
Jan 2017 - Jul 2018Exposure Management Technician - Underwriting Support
Aug 2013 - Jul 2018

Armour Risk Management Limited
Jul 2018 - May 2020Accounts TechnicianMy role at Armour involved:• Regularly liaising with the claims department to agree the insurance claim balances for settlement• Dealing with a variety of schemes including Commericial, Property, French Construction & ATE (After the Event) • Maintaining monthly client management accounts• Ensuring all cashbooks are up to date and coincide with bank reconciliations• Debtors, Creditors and Scheme account postings• Posting journals to SUN Accounting system• Processing claims payments to third parties and ensure all KYC sanction checking procedures are followed in legislation with the Financial Conduct Authority• Telephoning policyholders to ensure all details are correct before processing payments• Making sure all payments are uploaded to a banking software• Completing the bank and ledger control account reconciliations by monthly deadlines• Producing a bi-weekly cashflow Show less

Ecclesiastical Insurance Group
Jun 2020 - Aug 2021Business & Reinsurance Accounting Technician
Pro Global
Sept 2021 - nowTechnical Analyst
Licenses & Certifications

London Market Insurance Essentials
Chartered Insurance InstituteSept 2017
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