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Jose Sialsa

Jose Sialsa

Practicum Trainee

Followers of Jose Sialsa609 followers
location of Jose SialsaSydney, New South Wales, Australia

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  • Timeline

  • About me

    Innovation though Mobility | Airwatch-InTune-Mobileiron | EMM and Everything in Between | Telestar Communications

  • Education

    • De La Salle University

      2000 - 2004
      Bachelors of Science Computer Studies, Major in Information Technology

    • Colegio San Agustin-Makati

      1996 - 2000
      High School Diploma

    • Colegio San Agustin-Makati

      1989 - 1996
      Grade School Diploma

  • Experience

    • Fiesta Brands

      May 2003 - Apr 2004
      Practicum Trainee

      As part of our University's Internship Curriculum, my thesis group was tasked to create an externally available portal which host the client's product line up and their specifications. This involved utilizing the following tools :- HTTP- JSP- Oracle9i- SQL- Tomcat

    • Sensis

      Jul 2004 - Aug 2005
      Customer Service

      As part of a large Customer Service team, we were responsible for managing and escalating daily support request from our clients. My role involved :- Campaign call-in and call-outs- Ticket logging and escalation.

    • Qantas

      Aug 2005 - Sept 2007
      Technical Support

      As part of the Desktop Support Team, we were responsible for the support of all desktop and desktop-related peripherals that were critical to Qantas ground staff operations. This involved :- Microsoft XP, 2003, 2000 & NT- Lotus Notes & Outlook Client- Desktop Training

    • Woolworths Group

      Oct 2007 - Apr 2008
      Deployment Specialist

      Working closely with onsite Network Engineers, I was responsible in coordinating and configuring the Site Deployments during the project period. My role involved :- Hardware Refresh Management- Routers, Switches & Wireless Access Point Configuration- POS Register & EFTPOS Configuration

    • Suncorp Group

      Apr 2008 - Oct 2008
      Migration Support

      As part of the Migration Team, we were tasked in ensuring that the migration went thru smoothly. My role involved :- Hardware Builds- Microsoft XP, 2003, 2000- Outlook & Lotus Notes Client- Active Directory, Exchange & Citrix Server

    • Attorney-General's Department

      Oct 2008 - Apr 2009
      Media Engineer

      Working closely with an Audio Engineer, I was responsible for building and replacing the NSW courtroom's recording appliances. My role involved :- Desktop Server Builds- Desktop Server On-Site Installs- Desktop Training for courtroom staff- ForTheRecord Courtroom System Configuration

    • Yeahpoint

      Apr 2009 - May 2010
      Technical Engineer

      Working closely with the software development/design team, I was in charge of the administration and support of multiple touchscreen systems which were critical to our client's operations. This involved :- Hardware Builds- Software Updates- Action Scripting- SQL Scripting

    • MSC Mobility

      Jun 2010 - Dec 2016
      Platform Engineer

      During my time as a Platform Administrator, I was responsible for maintaining and supporting several Mobile Device Management Platforms. - Blackberry BES Server v4, v5 & v10- GOOD Mobile Server- MobileIron Server- Airwatch Server- Citrix XenMobile ServerOur team was also responsible for the internal systems used by the Head Office.- Active Directory Server- Exchange Server- Lotus Notes Server

    • Telestar Communications

      Feb 2017 - now
      Senior Mobility Consultant

      Working closely with clients, I am responsible for the UEM design and implementation best suited for the company's multiple use cases. As part of the young MDM team in Telestar, One of my goals is to share while further improving my MDM knowledge with my team.

  • Licenses & Certifications