SIVA KUMAR SINGAMSETTY

Experience

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  Aptech Computer Education-Arena Multimedia-Hyderabad

  Nov 2000 - Jan 2002

  Executive-Business Development and Placements

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  HSBC Data Processing Pvt. Ltd

  Feb 2002 - now

  - Responsible for management of the Liquidity Services team, ensuring effective delivery of the Global Liquidity Solutions covering (a) Global Liquidity Engine (b) Global Deposit Rate Engine (c) Liquidity Investment Solutions (d) Next Generation Virtual Accounting Management- Responsible for planning, execution and sign-off of User Acceptance (UA) and Production Verification Testing covering testing of new Liquidity / Cash Management products and deployment to 50 plus HSBC markets- Overall management of operational framework for Liquidity CoE including setup of procedures, quality checking model, management information reporting requirements, system setup and contingency preparedness- Responsible for building and maintaining effective relationships with the multiple Business and IT Stakeholders and Vendors- Effective management and leadership of staff, including recruitment, training, development, motivation, succession planning and appraisal- Manage production incidents caused by external factors through co-ordination and timely communication to Senior Stakeholders- Own financials across the functional line and drive cost transparency and economies of scale- Liaise proactively with relevant stakeholders and Compliance teams to identify and facilitate adherence to Compliance requirements Show less - Payments and Cash Management Operations Manager in Liquidity and Cash Management, have hands-on experience of Liquidity products, Global Liquidity Solutions, Liquidity Investment Solutions, Global Deposit Engine with extensive experience in management and demonstrating excellent command over structuring, implementation and supporting complex cash management solutions across 50 plus countries- Consistently rated as a top performer. Achieving this through the consolidation, simplification and continuous improvement of process across full range of HSBC operations and takes responsibility of managing operational, location and processing risk and ensuring that services provided are best-in-class. Mentor and guide Assistant Manager to manage all streams of workKey Responsibilities- Leadership: Develop staff to achieve business objectives and individual potential, sharing knowledge, experience and providing assistance on referred issues. Handle Escalation and liase with business area as necessary. Lead a team of direct reports and focus on employee related concerns such as attrition, abseentism, morale, disciplinary action, conflict resolution and employee grievances, motivation through collaboration with employee relations- Stakeholder Management: Working for a global process lead to liase with mutiple stakeholders especially senior product managers within the Liquidity world and other key stakeholders like Client Implementation team, Commercialization Team and IT team within HSBC and vendors- Operational Effectiveness & Control: Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in all areas involved, specifically internal controls and any compliance policy and group compliance Show less

  • Assistant Vice President Operations

    Jan 2020 - now

  • Manager Operations

    Aug 2015 - Dec 2019

  • Assistant Manager Operations

    Mar 2006 - Jul 2015

  • Customer Service Executive

    Feb 2002 - Mar 2006