Brooke Crosley

Experience

• 

  Aerotek Scientific

  Jun 2002 - Sept 2003

  Recruiter

  ➢ Interviewed and screened candidates for positions in the scientific industry➢ Maintained relationships between employees and clients by resolving issues with timecards, insurance, and salary.➢ Instructed employees through the new hire process by assisting with the hiring paperwork, organizing drug test screenings, and background investigations.➢ Assisted client managers with position requirements, interview coordination and answering questions about candidates and billing.➢ Screened candidates to ensure their skills met open position qualifications by conducting skills testing, interviews, and reference checks.➢ Developed creative recruiting resources and networking activities to attract qualified professionals interested in contract, contract to hire, and direct placement employment. Show less

• 

  Robert Morris University Illinois

  Nov 2003 - Mar 2012

  ➢ Provided full life cycle recruitment and staffing strategies ➢ Supported over 900 employees at 10 separate locations with employee relations issues, training and development needs, on-boarding processes and benefits communications➢ Handled issues and inquiries regarding all benefit offerings (medical, dental, vision, retirement, long-term disability, life insurance and professional development)➢ Oversaw and facilitated new hire orientation, exit interview and COBRA processes➢ Conducted investigations and presented solutions regarding claims of sexual harassment, racial discrimination, and other Title VII violations ➢ Handled unemployment inquiries from Illinois Department of Employment Security and participated in unemployment hearings➢ Facilitated the FMLA and workers’ compensation processes for employees at all levels➢ Advised managers on policies, disciplinary actions and performance management strategies Show less ➢ Recruited, screened and interview candidates for academic staff and faculty➢ Identified new strategies and processes for staffing and recruiting ➢ Coordinated the interview process with hiring managers for faculty and academic staff➢ Responded to employee benefit inquiries and investigated benefit discrepancies (medical, dental, vision, retirement, long-term disability, life insurance, and professional development)➢ Ensured timely completion of employee benefit and new hire paperwork ➢ Facilitated new hire orientation and exit interview processes ➢ Assisted with personnel policy interpretation, employee relations, and performance management strategies and solutions Show less ➢ Generated internship leads for all disciplines at Robert Morris College➢ Established and maintained professional relationships with companies through actively networking within the professional community➢ Communicated effectively with all levels of the organization regarding internship opportunities and procedures➢ Interacted with faculty members, students, and staff to promote internships and student professional development➢ Coordinated interviews, recruiting, and on campus meetings between companies and students➢ Counseled students through the internship process by conducting mock interviews, analyzing and critiquing resumes and professional letters Show less

  • Associate Director of Human Resources

    Jan 2009 - Mar 2012

  • Human Resource Generalist

    May 2006 - Dec 2008

  • Internship Coordinator

    Nov 2003 - May 2006
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  Ace Hardware Corporation

  Mar 2012 - Aug 2021

  ➢ Consulted with Retail Support Management to provide HR guidance and appropriate resolution of employee relations issues.➢ Managed and resolved complex employee relations issues through effective, thorough, and objective investigations. Consulted with Regional HR and Corporate HR to ensure solutions comply with policies and laws. ➢ Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reduced legal risks, and ensured regulatory compliance.➢ Provided day-to-day performance management guidance (coached, counseled, career development, succession planned, disciplinary actions, and goal setting).➢ Provided trained and guidance to exempt team members regarded HR and payroll system activities.➢ Worked closely with management and employees to improve worked relationships, build morale, increase productivity and retention.Administered and communicated benefit programs such as life, health, and dental insurance, 401(k) plan, vacation/holiday/PST programs, leaves of absence, and employee assistance program for 400 warehouse employees➢ Responsible for the effective administration of the workers' compensation/safety programs in partnership with Facilities Management. ➢ Maintained data integrity within the HR and payroll system (Workday) and created and maintained appropriate reports used by the warehouse in achieved business objectives.➢ Responsible for all aspects of recruitment and retention to include new employee orientation. Show less ➢ Created and maintained company and departmental policies and procedures to ensure legal and regulatory compliance with industry standards, state and federal law and their updates ➢ Revised policies and procedures periodically to identify hidden risks or non-conformity issues➢ Partnered with legal team and other executives as needed to resolve difficult compliance issues➢ Modified vacation policy to ensure company compliance with changes in California, Nebraska, Colorado and Montana state law➢ Implemented nationwide temporary labor program including identifying and contracting a master service provider➢ Collaborated with senior management in IT, Finance and Inventory to provide integrated HR solutions that support business objectives Show less ➢ Provided proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration performance management and overall organizational effectiveness ➢ Investigated employee relations issues to determine the best corrective action solution for each unique situation➢ Oversaw the performance management process for approximately 400 exempt and non-exempt team members in the Accounting/Finance and IT departments ➢ Drove the employment process by providing full life-cycle recruitment including candidate sourcing, screening, interviewing, reference checks, offer negotiation and on-boarding for entry-level to upper management roles➢ Directed summer intern program, growing it by 30%. Secured projects, recruited interns, advised managers, arranged training and organized social outings ➢ Revised and facilitated New Hire Orientation and New Manager Training ➢ Implemented Master Service Provider/Vendor Management System ➢ Trained managers on HR practices-policy education, interviewing, corrective action, performance management, harassment prevention and retention practice Show less

  • Human Resources Manager

    Oct 2019 - Aug 2021

  • Sr. Human Resources Business Partner/Regulatory & Compliance

    Nov 2017 - Oct 2019

  • Human Resources Business Partner

    Mar 2012 - Nov 2017
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  Your Other Half

  Oct 2021 - May 2022

  ➢ Lead work for up to ten separate clients at one time.➢ Managed daily, weekly and monthly client communications, including attendingclient calls, writing and sending meeting and weekly wrap-ups.➢Partner with the team to ensure Your Other Half’s team structure and processesmeet the needs of YOH’s strategic plan as well as our clients’ needs.➢ Prepared, and reviewed Human Resources on-boarding and hiringdocuments, using web-based software, with particular focus on reviewingclient-specific processes as well as HR requirements.➢ Drafted, updated and edited Human Resources documents, such as jobdescriptions or postings, employment agreements, employee handbooks, andorganizational charts, with particular focus on a high level of detail and process.➢ Maintained digital Human Resources files on behalf of our clients, in accordancewith Your Other Half’s SOPs, Human Resources best practices and applicablelaws, with a focus on timeliness and accuracy.➢ Managed Human Resources data, including client and internal HRIS (ADP, GUSTO) as well asHuman Resources calendars, spreadsheets and timelines, with particular focuson meeting client deliverables and helping the team manage work through itsproject management system, Asana.➢Lead client success initiatives in support of all of Your Other Half’s clients, including:➢Using Your Other Half’s compliance tools to develop updated documents to berolled out across clients, such as Handbook Addendums, policy notices, changein wage notices➢ Supporting colleagues in researching specific HR related issues or questions in atimely manner, using both internet and academic research, as well as Your OtherHalf’s tools.➢ Contributing to the creation and maintenance of regular operating procedures andsystems within Your Other Half’s business and our clients businesses. Show less ➢ Prepared and reviewed Human Resources onboarded and hired documents used HelloSign, with a particular focus on reviewed client-specific processes and HR requirements on a federal, state, and local basis. ➢ Owned the paperwork audit portion of Your Other Half’s audit process to include reviewed employee and company paperwork in detail, ensured the completeness, accuracy, and compliance of the documents; ➢ Maintained digital Human Resources files, used Google Suite, on behalf of our clients, following Your Other Half’s SOPs, Human Resources best practices, and applicable laws, with a focus on timeliness and accuracy. ➢ Used Your Other Half’s compliance tools (Mineral, SHRM database, etc.) to develop updated documents to be rolled out across clients, such as Handbook Addendums, policy notices, change in wage notices, or the like➢ Supported colleagues in researched specific HR-related issues or questions promptly, used both internet and academic research, as well as Your Other Half’s tools. Show less

  • Human Resources Project Lead

    Jan 2022 - May 2022

  • Human Resources Project Associate

    Oct 2021 - Jan 2022
• 

  Grifols

  May 2022 - now

  ➢ HR support for 28 new center acquisitions, including training, policy and procedure reviews, and assisting managers through effective leadership development through coaching.➢ Integrating 880 employees through partnerships with benefits, payroll, information technology, and other departments to ensure a smooth transition.➢ Integrating a plasma center in Canada through policy and procedure development. Including implementing an Attendance and Paid Time Off policy.➢ Partnering to integrate four Canadian Plasma centers, ensuring compliance with provincial law and Grifols policies and procedures. Show less ➢ Provides HR Support for 50 plasma centers throughout the Midwest➢ Delivers solutions in collaboration with business leaders (i.e., education around a critical topic, business process change) through multi-vehicle communication plans. ➢ Prepares key business data analysis and makes recommendations to effectively communicate HR products, services and programs. ➢ Partners with center leadership to ensure the performance management process and progressive counseling process proactively address performance issues. ➢ Ensures effective application of the annual performance management program through evaluation, analysis, and feedback. ➢ Ensures promotion and reward decisions are closely correlated with operating performance of business unit. ➢ Manages employee relations issues to effective resolution, ensuring consistent application of the company’s vision, values and beliefs. ➢ Evaluates the effectiveness of career paths, job ladders and job/role descriptions to ensure validity and consistency of use among centers.➢ Communicates reward and retention philosophy of the organization and for the business units. ➢ Ensures promotion and reward decisions are closely correlated with operating performance of business unit. Show less ➢ Provided HR Support for 34 plasma centers throughout the Midwest ➢ Ensures effective application of the annual performance management program through evaluation, analysis, and feedback. ➢ Conducts equity and utilization analysis of merit pay and other reward programs. ➢ Identifies compensation issues that are legitimately impacting their client groups and works with compensation and the manager to come to a resolution.➢ Analyzes information, develops alternatives, makes recommendations, and implements solutions to a variety of challenges. ➢ Works closely with management in the implementation of company-wide programs and initiatives such as organizational design and workforce planning. ➢ Maintains ownership of HR business partner processes. Develops and maintains standard operating procedures (SOPs) with internal controls. ➢ Assists management in providing effective leadership development through coaching. Show less

  • Human Resources Manager

    Sept 2023 - now

  • Human Resources Business Partner III

    May 2023 - Sept 2023

  • Human Resources Business Partner II

    May 2022 - May 2023