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Daryl Yeo

IT Service Desk Manager

363 followers

Greater Sydney Area

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Timeline
About me
General Manager
Education
- Trinity College, VIC
  2001 - 2002
- Monash University
  2003 - 2006
  Bachelor of Information Systems and IT
Experience
- UXC Connect
  Jun 2008 - Dec 2009
  IT Service Desk Manager
- Medibank
  Jan 2009 - May 2010
  IT Incident Manager (Secondment)
- UXC Connect
  Jun 2011 - Sept 2014
  CSI Manager, Service Management Office
- Logicalis
  Sept 2014 - Jan 2017
  PMO Manager
- Thomas Duryea Logicalis
  Jan 2017 - Jan 2017
  Service Management Manager
- AC3
  Jan 2017 - now
  - General Manager (Secondment)
    Jan 2024 - now
  - Head of PMO
    Jan 2017 - now
Licenses & Certifications
- ITIL Capability: Operation Support & Analysis
  APMG-International
  Sept 2013
- ITIL Foundation Certificate in IT Service Management
  EXIN
  Jun 2013
- Lean Six Sigma: Green Belt
  Lean Six Sigma Business Excellence Institute
  Jul 2012
- Scrum Master Certified (SMC)
  Agile Business Consortium
  Jun 2022
- Prince 2
  Getronics
  Jun 2009
- Certified Change Practitioner
  Prosci
  Apr 2025

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