
Kyah Bifulco
Creative Communications Coordinator

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About me
Account Manager at WGSN
Education

Southeastern University
2019 - 2022Bachelor of Business and Professional Leadership
Polk State College
2017 - 2019Associate of Arts - AA Business Administration and Management, GeneralActivities and Societies: Chaplain and Captain of women's soccer team for two years
Experience

Grace City Church
Jul 2019 - Jul 2021Creative Communications Coordinator• Dynamically planned and executed over 15 visual projects, as lead producer, that were shown to a diverse audience of 700+ people• Instituted innovative and efficient processing systems for the communications department• Strategically developed new branding and marketing campaigns that allowed engaging and fresh content for a core audience• Organized and scheduled photo and video teams of up to 30+ people for large-scale events and weekly services• Recruited up to 50 unique team members for specific roles and duties in the organization• Prioritized funding for projects and individual requests within an operational budget, ensuring it was maintained sensibly Show less

The Balance Culture
Jun 2020 - Aug 2021Shift Administrator• Creative oversight of the Instagram account that highlighted classes and events to an audience of 4,000+ people daily.• Established excellent clientele service by implementing a welcoming environment for both new and returning members.• Administratively managed a system of new and recurring memberships that developed a concise database that all staff personnel benefitted from. • Managed retail sales for merchandise and products over the counter while simultaneously updating the point-of-sale system. Show less

Greystar
Jul 2021 - Jan 2023• Oversee property’s Month-by-Month rent roll and have collected 98% or more monthly since starting position. • Managing a continuous stream of new clients while also growing strong relationships with current accounts and providing quality assistance to each. • Excel in management software (OneSite, Yardi, Salesforce, etc.) to track apartment logistics, record traffic and leasing activities, and organize operational data. • Proactively responsible for the resident life cycle through qualifying prospects, giving tours of the property, preparing leasing documents, onboarding residents, and ensuring a professional and caring experience. • Exceeded my sales goals by increasing the occupancy rate from 95% to 98% within 5 months of work and consistently kept long-term growth for an additional 6 months.
Assistant Property Manager
Aug 2022 - Jan 2023Leasing Professional
Jul 2021 - Aug 2022

WGSN
Jan 2023 - nowAccount Manager• Identify and close new opportunities for over 100 accounts by driving all aspects and stages of the sale including qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions, and overseeing the sales process through to its close.• Maintain a 12–16-week sales cycle and follow a collaborative systematic approach to identify future opportunities, set expectations, and plan for future resource needs.• Manage a high-volume book of growth accounts to ensure customers are delighted with their WGSN service and successfully execute client contract renewals.• Deliver presentations and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including fashion, CPG, technology, hospitality, branding, and automotive sectors. Show less
Licenses & Certifications

Dale Carnegie Sales Certified
GreystarNov 2021
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