Stephen H.

Experience

• 

  Intercity Alarms

  Jan 2001 - Jan 2008

  Dispatcher

  Dispatched on alarms for residential and commercial properties.Helped customers resolve problems and complaints.Performed general office duties.

• 

  GTECH

  Jan 2008 - Jan 2013

  Software Engineer

  Code in C/C++ and Java on Linux severs.Controlled code changes using CVS and SVN.Tracked issues using JIRA and MUTT.Wrote design documentation and release notes using Microsoft Word.Tracked project progress using Microsoft Excel.Followed project through all phases including Design, Development, Unit Test and Release to customer.

• 

  Stephen Harnois Solution

  Feb 2013 - Jun 2015

  Freelance WordPress Developer

  I helped small businesses in RI backup and secure there online presence. While also providing repair services in the event of a problem.Helped Bank RI convert successfully from Windows XP to Windows 7.

• 

  Amazon

  Jun 2015 - now

  Software developer on the Human Resources team. Assisting in the hiring of thousands of associates per month. Providing exceptional software in a timely fashion with very few bugs. Participant in Amazon Technical Academy where I learned how to develop code using Java and Amazon specific build tools in a project based boot camp style training program. Fraud specialist stopping millions of dollars of fraud from entering the system.ICQA associate trained in auditing all departments of the facility.Universal Receive problem solver trained to fix receive errors.PS Ambassador trained to help teach new associates how to work safely and fit in with Amazon culture.Provide exceptional customer focused receiving of millions of packages per shift.Successfully completed three peak seasons. ICQA associate trained in auditing all departments of the facility.Universal Receive problem solver trained to fix receive errors.PS Ambassador trained to help teach new associates how to work safely and fit in with Amazon culture.Provide exceptional customer focused receiving of millions of packages per shift.Successfully completed three peak seasons. Logistics Specialist trained to help with the arriving and departing of trucks.Operations Administrator trained to provide needed daily reports to operations.Ambassador trained to help teach new associates how to work safely and fit in.Provide exceptional customer focused sorting of thousands of packages per shift.Certified PIT Driver, Gaylord Dumper, and Gatekeeper.Successfully completed two peak seasons. Operations Administrator trained to provide needed daily reports to operations.Ambassador trained to help teach new associates how to work safely and fit in.Provide exceptional customer focused sorting of thousands of packages per shift.Certified PIT Driver, Gaylord Dumper, and Gatekeeper.Successfully completed two peak seasons. Ambassador trained to help teach new associates how to work safely and fit in.Provide exceptional customer focused sorting of thousands of packages per shift.Certified PIT Driver, Gaylord Dumper, and Gatekeeper.Successfully completed one peak seasons.

  • Junior Software Engineer

    Oct 2021 - now

  • SDE in Training

    Jan 2021 - Sept 2021

  • Fraud Analyst

    Apr 2018 - Dec 2020

  • ICQA Specialist

    May 2017 - Apr 2018

  • Logistics Specialist

    Jan 2017 - May 2017

  • Operations Administrator

    Jun 2016 - Jan 2017

  • Part-Time Fulfillment Specialist

    Jun 2015 - Jun 2016