Karanbir Singh

Experience

• 

  Sharma Tour & Travels

  Aug 2018 - Jul 2019

  Travel Consultant

  🗺️ Scheduled #tours & managed timings for desired destination arrivals ⏰🧭 Provided directions for visitors to explore #TourLocations 🚶‍♂️🚶‍♀️🏰 Maintained exceptional knowledge of #TouristAttractions & local history to answer queries 📚🌍 Assisted guests from diverse languages & backgrounds in understanding #Punjab, India's significance 🤝👪 Planned entertaining & family-friendly routes covering local points of interest 🎉💰 Collected fees, handed out tickets & kept transaction records 🎟️📖 Educated school children on history & fun facts of historical locations 🏫📞 Scheduled bookings over phone & in person for tour reservations 📲📈 Handled administrative & financial needs, recording tickets sold & attendance 📊 Show less

• 

  Amazon

  Jul 2020 - Apr 2021

  Warehouse Associate

  🚚💼 Unload #merchandise from trucks & sort by destination/category with accuracy & efficiency 📊🔍 Use #scanners & 💻 to track #inventory & process items 🔄📦 Retrieve items from shelves & storage for customer orders, ensuring accuracy with scanners 🛒📦🔐 Pack orders securely for shipment, preventing damage 🚛📦✅ Load items onto delivery trucks, ensuring accurate scans & logs for shipment 🚚💨🏷️ Follow company guidelines for proper labeling & #InventoryManagement 📈

• 

  Wolt

  May 2021 - Oct 2023

  Courier

  • 🚗 Pickup food orders from designated restaurants with care and efficiency.• 📦 Ensure all orders are securely packed and ready for transportation.• 🗺️ Navigate delivery routes efficiently using GPS or provided maps.• 😊 Provide friendly and professional customer service throughout deliveries.• 🚦 Adhere to all traffic laws and regulations while driving.• 🛣️ Safely operate delivery vehicles to prevent accidents.• 📲 Coordinate with dispatchers or supervisors to update delivery statuses and address any issues promptly. Show less

• 

  Dean&david Franchise GmbH

  Oct 2023 - now

  - Managed inventory levels by overseeing stock ordering, receiving, and maintaining an organized stockroom.- Drove store sales, consistently achieving and exceeding sales targets and KPIs.- Fostered a positive, inclusive work environment that encouraged teamwork and supported professional development.- Managed store budgets, including expenses, and other financial aspects to optimize store performance.- Maintained accurate records of sales, inventory, and other key store metrics.- Led the team to exceed sales records twice, setting new benchmarks for success. Show less • 🌟 Warmly welcome and seat customers upon arrival, ensuring a positive first impression is made by the entire team.• 🍽️ Supervise and assist with taking and processing customer orders, ensuring precision and efficiency.• ⏱️ Oversee the timely delivery of food and beverages to tables, promptly addressing customer inquiries and requests.• 💵 Manage cash transactions accurately and with attention to detail, ensuring all staff utilize POS systems or cash registers correctly.• ⚖️ Balance cash drawers at the start and end of shifts, maintaining financial accuracy and accountability.• 🎧 Listen attentively and empathetically to customer complaints, providing support and guidance to staff in handling these issues.• 🛠️ Resolve customer issues promptly and effectively, ensuring their satisfaction and maintaining a high standard of service.• 📞 Communicate with management for escalated complaints or complex situations, ensuring swift and effective resolution, and keep the team informed of any important updates. Show less

  • Operations Manager

    Jan 2025 - now

  • Deputy Operations manager

    Jul 2024 - Feb 2025

  • Shift Manager

    Oct 2023 - Jun 2024