Ahmed Elsepakhy

Experience

• 

  Abdelmonem Elsepakhy

  Apr 2011 - Mar 2013

  Accountant

  preparing accounts and tax returns.auditing financial information.

• 

  RadioShack

  Jul 2013 - Jun 2018

  • planning and implementing strategies to attract customers.• training, supervising and appraising staff.• dealing with customer queries and complaints.• Follow up vodafone sales and tedata (we) and ensure the implementation of instructions from NTRA• overseeing pricing and stock control.• liaising with head office.• Follow up staff duties and sections • Monitor and maintain store inventory.• Coach and support new and existing Sales Associates• Make sure all employees adhere to company’s policies and guidelines• Handle complaints from customers• Evaluate employee performance and identify hiring and training needs Show less

  • Store Manager

    Aug 2016 - Jun 2018

  • Senior Sales

    Aug 2015 - Aug 2016

  • Sales Associate

    Jul 2013 - Aug 2015
• 

  Xcite by Alghanim Electronics

  Jul 2018 - Dec 2020

  Acting as section head

  • Serving customers and Dealing with customer queries and complaints.• Handling payments.• Mail check and reply• Displaying products.• Helping with special promotions& Ordering stock

• 

  Delivery Hero

  Jul 2021 - Feb 2022

  Assistant
• 

  Talabat

  Aug 2021 - now

  Responsible for the operations of the store end to -end operation: scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standardsCoordinating and supervising store operations (selecting people, scheduling shifts, routine and preventive maintenance)• Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs• Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment• Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory• Inbound receiving: Accurate receiving of orders as per policies & SOP• Outbound: Efficient and accurate picking and packing of customer orders, as per SOP• Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits To supervise assigned store, ensure profitability, provide good service and ensure development of employees• Managing store personnel ensuring effective use of resources and meeting service level standards• Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations• Ensuring implementation of actions pertinent to store-related shrinkages• Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally•Discussing with the Ops manager stores' issues/problems and propose solutions• Supervise all the maintenance internal activities and • Ensuring appropriate and safe use of material handling equipment Show less • Responsible for the operations of the store end to -end operation: scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standardsCoordinating and supervising store operations (selecting people, scheduling shifts, routine and preventive maintenance)• Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs• Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment• Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory• Inbound receiving: Accurate receiving of orders as per policies & SOP• Outbound: Efficient and accurate picking and packing of customer orders, as per SOP• Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits To supervise assigned store, ensure profitability, provide good service and ensure development of employees• Managing store personnel ensuring effective use of resources and meeting service level standards• Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations• Ensuring implementation of actions pertinent to store-related shrinkages• Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally•Discussing with the Ops manager stores' issues/problems and propose solutions• Supervise all the maintenance internal activities and • Ensuring appropriate and safe use of material handling equipment Show less

  • Store Manager

    Oct 2023 - now

  • Assistant Manager

    Aug 2021 - Feb 2024