Kevin Foxen

Experience

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  Tulare Firestone

  May 2011 - Dec 2021

  Service Manager / Automotive Technician

  Service Manager/Automotive Technician, Tulare Firestone, Tulare, CA May 2011– December 2021Responsible for managing employees and servicing customers, delegating and directing tasks, monitoring progress of projects, and overseeing team members to ensure objectives and sales goals are met. Prepared work orders, ordered parts and maintained service and sales records. Audited work quality and customer service to ensure standards, efficiency, and productivity goals were met.• Improved customer satisfaction ratings by listening to customer concerns and finding solutions to problems.• Prioritized and delegated daily work tasks to meet anticipated project goals.• Motivated and supported employees to maintain low turnover rate.• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.• Reviewed inventory levels and ordered supplies to keep products in stock. Show less

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  National Cyber League

  Oct 2023 - Dec 2024

  Participant

  I am honored to be a member of DeVry University's cyber team, competing in the National Cyber League. Where we are putting real-world offensive cyber security tactics to use.

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  Holy Moley Farms LLC

  Jan 2024 - now

  Security Engineer | Network Admin

  As a Cybersecurity & Network Engineer at Holy Moley Farms LLC, I safeguard networks by implementing security measures, identifying vulnerabilities, and mitigating potential threats. I design, optimize, audit, and troubleshoot the network infrastructure while maintaining endpoint devices, websites, and hybrid cloud services. My role involves procuring, configuring, and installing network hardware, resolving network issues, and coordinating outages for updates. I also manage wireless coverage, configure network access control (NAC), and maintain intermediate distribution frame (IDF) rooms. In security operations, I assess and respond to incidents, conduct threat analysis, and ensure high service availability. Additionally, I streamline workflows, develop internal procedures for Holy Moley Farms applications, and design solutions to meet business needs. Show less

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  Superior Court of California, County of Kings

  Dec 2024 - now

  IT Support Specialist