Benedict Okafor

Experience

• 

  Nigerian Railway Corporation

  Aug 2015 - Dec 2015

  Operation and Commercial

  I participated in Route planning and Scheduling on the Railway Chart for Trains travelling across the Country.• Acquired relevant knowledge of train operations.• Participated in freight distribution and fleet management.• Participated in workshops organized during the course of my training.• Participated in various railway activities and gained relevant knowledge in broadcasting activities and procedures.* Worked with Civil and HSE department to ensure safety of tracks both Inter and Intra city(Lagos). Show less

• 

  Educational Institution

  Aug 2017 - Jan 2018

  Customer Support Engineer [Mobile App]

  • Focused on helping customers understand and navigate the online booking application.• Maintained quality control/satisfaction records always seeking ways to improvecustomer service.• Significantly expanded and strengthened customer relationships by profiling to discover customer needs and advised customers on transport vehicles of their choice.

• 

  Federal Ministry of Youth Development, Nigeria

  Jun 2019 - Jun 2020

  ADMINISTRATIVE PERSONNEL (NYSC GRADUATE TRAINEE)

  • Performed clerical activities of documenting and reporting data.• Submitted activity and reports of monthly analysis to keep management informed.• Completed tasks assigned by the supervisor efficiently and timely.

• 

  | Ophiluas Industries Limited

  Aug 2020 - Dec 2021

  Procurement & Inventory Officer

  • Prepared quotations and ensured quality material purchase at the best market price.• Maintained adequate stock records during loading and offloading of purchased commodities.• Provided detailed reports of activities to the supervisor at the end of each project.

• 

  KodeCamp

  Aug 2021 - Dec 2021

  Frontend Web Developer Intern

  • Successfully completed the eight (8) stages of the internship program.• Trained on the Frontend Web Developer track and worked on personal and collaborative projects.• Worked on collaborative projects with fellow interns which helped me to work better in a team and more efficiently utilize version-control software and platforms.

• 

  Microsoft

  Mar 2022 - Jul 2022

  Software Developer (Training) - Microsoft ATO

  In partnership with Elev8• Had hands-on training experience in modern technologies and Agile software methodologies.• Interacted with Microsoft Azure Cloud Computing Services, deploying and managing web applications, and creating resource containers on Azure Portal.

• 

  OpenText

  Sept 2022 - Jan 2024

  Software Support Engineer

  - Application troubleshooting and problem resolution across various platforms.- Ensured application availability, performance, security, and scalability both on-premises and on Cloud platforms.- Provided recommendations for enterprise application migration and process involvement.- Collaborated with Software Engineers, Database Administrators, and non-technical teams.- Cut resolution costs, speed up delivery, and adapt at scale with a framework for quality-oriented software delivery. Show less

• 

  Monadd

  Oct 2022 - Dec 2022

  Web UI Quality Assurance

  -Identified application Identifying Application UI defects from both design and implementation perspectives and suggesting alternatives to enhance smooth user interaction on the software.

• 

  Cecure Intelligence Limited

  Jan 2023 - Nov 2023

  Cloud Engineer

  - In-depth Learning of Cloud operations provided by Cloud service providers.- Deploying infrastructure and applications on cloud platforms, incorporating automation, security, reliability, and high availability.

• 

  Vendease Africa

  Aug 2023 - now

  DevOps Engineer

  - Automating application builds, tests, and deployment pipelines leveraging modern CI/CD processes and tools.- Collaborate with Development teams to ensure smooth integration and deployment of new software releases.- Implementation, and maintenance of Kubernetes clusters for development teams.-Troubleshoot and resolve infrastructure, deployments, and overall system reliability issues.- Implement and maintain security best practices across the DevOps pipeline, including vulnerability scanning and access controls.- Continuously evaluate and adopt new technologies, tools, and practices to improve the efficiency and effectiveness of the DevOps Processes.- Creation and maintenance of comprehensive and accurate tools/process documentation. Show less