Sara J. Brown

Experience

• 

  Aegis Communications

  Aug 2011 - Dec 2011

  Customer Service Representative

  • Contacted Humana insurance members to verify that they were enrolled in the right health care plan.

• 

  NCO Financial Systems

  Jan 2012 - Feb 2014

  Customer Support

  • Provided quality customer service for Best Buy customers by providing them with requested information regarding mobile phones and accessories. • Provided support for customers when placing online order placement for the Best Buy website.

• 

  Independence School District

  Jan 2017 - May 2021

  Food Prep

  • Built relationships with customers to encourage repeat business.• Contributed to kitchen success by maintaining high standards of cleanliness throughout the facility.• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.• Learned duties for various positions and provided backup at key times.• Responded quickly to requests for assistance, various spills, and customer inquiries.

• 

  Allied Universal Security Solutions

  Jul 2022 - now

  • Assisted in badging operations for Enterprise Badging at T-Mobile Headquarters. • Kept correspondence with employees, managers, and persons presiding over access to specific locations via phone and email. • Completed tickets for badge access submitted for employees.• Created and printed physical badges in-house to be used by employees.• Completed bulk tickets using excel spreadsheets for multiple employees.• Mailed badges to employees in multiple locations in the United States. Show less

  • Concierge

    May 2021 - now

  • Badging Specialist

    Jul 2022 - Dec 2023