Daniel Parry

Experience

• 

  OUTSIDE CATERING LIMITED

  May 2014 - Jan 2018

  Waiter

  • Setting up venues and events.• Consulting with clients and guests as well as providing assistance as required.• Delivering a professional service to guests.

• 

  FORTES ICE CREAM LTD

  May 2017 - Nov 2020

  Customer Service Assistant

  • Delivering a friendly and professional customer service experience to customers.• Developing relationships with customers, management and colleagues to create a friendly working environment.• Opening and closing of the parlour.• Training new members of staff.

• 

  Boots Hearingcare

  Nov 2020 - Apr 2021

  IT Service Desk Analyst

  • Troubleshooting bespoke Customer Relationship Management System.• Ensuring all calls are logged and acted upon within the IT Service Desk ticketing system.• Troubleshooting Office PC’s.• Installation of any new hardware and software.• Managing backups and software updates.• Work with IT Manager to ensure IT infrastructure is in place for new store openings.

• 

  North Wales Police

  Apr 2021 - now

  • Conduct investigations in relation to technology-based crime.• Organise own workload to meet challenging demands.• Produce comprehensive detailed reports relating to information recovered from computers, digital devices and the results of Internet based investigations.• Develop and maintain specialised and up to date technical knowledge of both general and forensic computer procedures, keeping abreast of developments within the computer industry in order to secure the success of future investigations and to develop the digital forensic unit.• Present evidence in court in a clear and concise manner.• Provide technical advice and support to officers/staff as well as assisting in the execution of search warrants.• Liaise with the Crown Prosecution Service, appointed defence teams and independent experts involved in on-going prosecution cases. Show less • Support Investigations through the capture, retrieval, copying and presenting of electronic evidence and undertake work on mobile devices, SIM cards and memory cards.• Organise own workload to meet challenging demands.• Develop and maintain specialised and up to date technical knowledge of both general and forensic mobile extraction procedures, keeping abreast of any new legislation and developments within the industry in order to ensure best practices are maintained.• Maintain a log of the processes used to obtain evidence, whilst keeping the Investigating Officer informed of the progress of the investigation.• Produce comprehensive and detailed reports relating to information and evidence recovered from digital devices. Show less

  • Digital Forensic Technical Manager

    Oct 2024 - now

  • Digital Forensic Investigator

    Oct 2022 - Oct 2024

  • Mobile Device Extraction Technician

    Apr 2021 - Oct 2022