Max Marion Renard

Experience

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  Kempinski Hotel Bahía

  Apr 2013 - Sept 2013

  F&B Culinary Advertiser and Guest Relations Agent

  The F&B manager projected to implement a new position among his department, and allowed me to participate in the creation of this new job.I became the culinary advertiser and guest relations agent of the F&B department : • Promoting the daily events in the different outlets to the guests• Promoting packages proposed by the F&B department• Managing the reservations and their timing in all restaurants of the hotel, coordinating with the reception, the outlet's hostesses/managers and F&B managers • Gathering guests' constructive feedback and make daily reports to top management Show less

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  JW Marriott

  Mar 2014 - Oct 2014

  Front Desk Receptionist

  Cannes welcomes many vacationers but also congresses and I had the opportunity to work during the famous Cannes International Film Festival among other big events. Daily tasks included: • Complete check-in procedure taking special requests into consideration. Verify guest financial guarantee. • Practice of upselling (Top upseller during my internship period)• Make sure the guests’ expectations are met during their entire stay• Verify & prepare group arrivals according to tour movement and make group billing• Complete check-out procedure including collecting guest feedback Show less

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  Hansar Hotels and Resorts

  Jul 2015 - Dec 2015

  Events / Marketing & Communication / Guest Relations

  EVENTS Conception, organisation, coordination and promotion of various eventsMARKETING / COMMUNICATION• Formulation & implementation of strategies concerning the Hansar Hotels' group's image & brand• Development of communication solutions (Facebook, Instagram, Graphic Chart, Press Kit...) • Representation of Top Management during meetings with service providers & third parties• Implementation of CRM software• Creation of promotional contents: Menus, Photos, Press Kit, Advertising Posters...• Creation of training programs (Visual Standards of Hansar's group / Guest Relations Management)GUEST RELATIONS Responsible for guest relations management and VIPs Show less

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  Nikki Beach Worldwide

  Mar 2017 - Oct 2017

  Marketing & PR Coordinator

  EVENTS• Event planning, design and production within budgets• Online promotion• Entertainment supervisionONLINE MARKETING & SOCIAL MEDIAResponsible for all social media platforms• Implementation of online marketing strategies through social media• Development of optimal posting schedule, considering online traffic & engagement• Create, curate, and manage all published content• Analysis & reporting of social media actions• Expansion of the social community and influencer outreach efforts• Design, create and manage promotions and social ad campaignsPUBLIC RELATIONS• Street marketing• Brand representative & promoter• Database update & newsletter e-blast Show less

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  Social Print

  Sept 2018 - Jun 2024

  Founder

  • Freelance content creator (pictures, videos, graphic design...)• Freelance social media strategist • Social Print > An innovative tool for UGC marketing campaigns during events

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  Marbella Yacht Charters

  Apr 2020 - now

  Marketing Director

  • Develop and execute marketing strategies to boost brand visibility and consistency• Lead digital marketing efforts, including SEO/SEM, and manage the marketing budget• Build strategic partnerships and provide marketing tools for sales support• Organize high-profile events to showcase services and expand market reach• Analyze campaign performance and integrate customer feedback to refine strategies• Direct a skilled marketing team to achieve company objectives

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  Rangers Safari Tours

  Apr 2020 - now

  Marketing Director

  Sister company of Marbella Yacht ChartersSimilar role as Marbella Yacht Charters:• Develop and execute marketing strategies to boost brand visibility and consistency• Lead digital marketing efforts, including SEO/SEM, and manage the marketing budget• Build strategic partnerships and provide marketing tools for sales support• Organize high-profile events to showcase services and expand market reach• Analyze campaign performance and integrate customer feedback to refine strategies• Direct a skilled marketing team to achieve company objectives Show less

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  Cascada Marbella

  Jul 2020 - now

  Co-Founder

  Rated as one of the best restaurants in Marbella since winter 2020.• Development of supplier relationships, brand, menu, and identity• Execution of all operational roles• Recruitment, training• Financial operations, budgeting, accounting, strategic planning• Head of sales & marketing• Planning and execution of events & weddings up to 150 guests, from concept to completion