Ben Talley

Experience

• 

  392nd Chemical Recon

  Jan 1997 - Jan 2000

  Chemical Operation Specialist
• 

  Wal-Mart, Multiple Locations

  Jan 2000 - Jan 2014

  Assistant Store Manager

  Implemented and created key processes that increased productivity in the unload process and overnight stocking by 20%.One of the key managers to open the first Neighborhood Market in the Kansas City area. Increased in-stock by developing and implementing routines and team building procedures.Set clear and precise goals and expectations for associatesWell versed in fresh areas. In six months, took a poor performing produce department from 96,000 dollars a month to 147,000 dollars a month. Maintained an average of 35% monthly profit.Took an apparel department with the worst in-stock in the district, and turned it into one of the best departments in the district. Achieved outcome rankings of best in-stock and 2nd in least amount of inventory in the district.Managed multi-department inventories, store remodels, and store set ups.Operations management included overseeing invoicing, cash office, DSD, claims, Haz-Mat compliance, and working with human resources to ensure compliance with all on-boarding and ongoing training and performance management processes. Minder weergeven

• 

  Hy-Vee

  Jan 2014 - now

  QUALIFICATION HIGHLIGHTS• Implemented training and development practices which directly contributed to assisting team members in progressing on to management roles.• Successfully lead teams to achieve and exceed goals.• Respond to unexpected changes with flexibility and adaptability. Able to quickly adjust scheduling, and positively lead through transition.• Experienced hiring manager, well versed in evaluations, interviewing, scheduling, compliance audits, training, customer service, modular maintenance, inventory, and reporting. C-Store Manager 2015 - Present • Increased sales and profit – Increased the overall gross profit of inside sales by 13% over last year, this has been a steady increase including reaching record inside sales for the store in September and October. • Conduct monthly inventories, with total cycle counts done once every quarter.• Conduct daily, weekly, monthly compliance audits to ensure the proper workings of the veeter rooter, the operations of the pumps, and security measures to ensure customer safety. • Train and implement customer service standards by creating check lists designed to teach every employee on how to exceed the customer’s expectation. • Perform employee evaluations, with action plans in order to guide employees to reach their goals. • Cut cost by scheduling employees to peak times during business operations, and eliminating hours during slow times in order to maintain high performance at a lower cost to the business. • Create a cleaning standard, by utilizing check lists and creating routines for employees to follow in order to maintain high store standards. • Maintain inventory levels, and reduce out of stock items by keeping on hand totals accurate, and keeping a supply chart on hand, which monitors supply levels, and identifies re-ordering points. Minder weergeven Manage front end operations and back room processes for grocery.Develop and train checker-stockers in the back room processes and front end employees on proper customer service and front end operations.Help create and maintain a positive work environment, create team goals, and implement steps to meet and exceed.Organize advertised merchandise, and maintain fast and efficient access to high volume products which needs re-stocked multiple times during the day. Oversee closing procedures in the main store as well as the convenience store. Minder weergeven

  • C-Store Manager

    Jan 2014 - now

  • Assistant Manager

    Jan 2014 - now