Tricia Van Ee Molbert

Tricia Van Ee Molbert

Receptionist

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location of Tricia Van Ee MolbertMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Digital Product Owner | Relationship Builder | Connector | User Experience Strategy | Customer Experience Strategy

  • Education

    • University of Minnesota-Twin Cities

      -
      Master of Music Voice Performance
    • Dordt College

      -
      Bachelor of Arts (B.A.) Music Performance, Voice
  • Experience

    • FMM The Moscoe Group

      Dec 2006 - Apr 2011
      Receptionist
    • Minnesota Opera

      Aug 2010 - May 2016
      Soprano, Contract Singer
    • University of Minnesota-Twin Cities

      Jan 2011 - Jan 2014
      • Project/Program Specialist

        Jan 2012 - Jan 2014
      • Executive Office/Admin Specialist

        Jan 2011 - Jan 2012
    • University of Minnesota

      Jan 2014 - Mar 2020

      I managed a portfolio of custom applications, third-party software systems, and multiple integrations, as well as served as system administrator for an enterprise occupational health records system. I monitored technical end-user support, incident management, and analysis, and I developed roadmaps and product vision. One notable accomplishment was developing a strategy to improve the usability of a portal application in conjunction with department website usability for overall improved client experience. I also had supervisory and budget responsibilities. Show less I managed ongoing compliance-focused operations and client service for a business unit with system-wide regulatory responsibility. As system administrator for an enterprise occupational health records system, I administered and configured data management and Business Intelligence workflows. I increased operational efficiency by modernizing existing internal procedures and working with business partners to streamline cross-functional processes. Additionally, I developed and directed communications with stakeholders related to application implementation, changes in procedures, and existing programs and policies. Show less

      • Program Manager and Product Owner

        Jan 2015 - Mar 2020
      • Program Associate/Program Lead and System Administrator

        Jan 2014 - Jan 2015
    • Ecolab

      Mar 2020 - Aug 2024
      Senior Business Analyst

      Microsoft Dynamics and Power BIAgile / Scrum

    • Ascend Learning

      Aug 2024 - now
      Technical Product Owner

      Technical Product Owner in Enterprise Applications in the CRM space

  • Licenses & Certifications

    • Certified Scrum Product Owner® (CSPO®)

      Scrum Alliance
      May 2021
      View certificate certificate
    • Leadership Essentials Certificate

      University of Minnesota College of Continuing & Professional Studies
      Jun 2017
    • Agile Product Owner Role: Foundations

      Lynda.com
      Jul 2019
      View certificate certificate
    • Agile Foundations

      Lynda.com
      Jun 2019
      View certificate certificate
    • Business Storytelling with Intention

      University of Minnesota College of Continuing & Professional Studies
      Feb 2020
    • Business Process Improvement Certificate

      University of Minnesota College of Continuing & Professional Studies
      May 2019
      View certificate certificate
  • Honors & Awards

    • Awarded to Tricia Van Ee Molbert
      Outstanding Service Award University Health and Safety, University of Minnesota 2019
    • Awarded to Tricia Van Ee Molbert
      Outstanding Service Award University Health and Safety, University of Minnesota 2017
    • Awarded to Tricia Van Ee Molbert
      Outstanding Service Award University Health and Safety, University of Minnesota 2016
    • Awarded to Tricia Van Ee Molbert
      University Services Star Performer Award University Services, University of Minnesota 2015