Dilip Kumar Choudhary

Dilip Kumar Choudhary

Sales Advisor

Followers of Dilip Kumar Choudhary133 followers
location of Dilip Kumar ChoudharyBengaluru, Karnataka, India

Connect with Dilip Kumar Choudhary to Send Message

Connect

Connect with Dilip Kumar Choudhary to Send Message

Connect
  • Timeline

  • About me

    Senior Process Executive at Cognizant | Proven Sales Advisor with a Stellar Track Record at Concentrix | Innovating Digital Marketing and Content Writing at Menverve.com

  • Education

    • Andhra University

      2017 - 2022
      Bachelor of Technology - BTech Mechanical Engineering
  • Experience

    • Concentrix

      Jun 2021 - Jan 2023
      Sales Advisor

      Tele sales & Customer Support in Concentrix

    • MenVerve.Com

      Mar 2023 - now
      Content Writer

      1.Spearheaded the creation and publication of 100+ articles, focusing on high-quality, engaging content.2.Implemented effective backlinking strategies, significantly boosting website visibility and traffic.3.Demonstrated strong project management skills, overseeing content development from ideation to execution.4.Ensured timely delivery and adherence to SEO best practices.5.Successfully managed and grew the online presence of Menverve, driving digital growth and engagement.

    • Cognizant

      May 2023 - now
      Senior Process Executive

      1.Implemented strategies to improve customer service efficiency and productivity.2.Utilized CRM tools like Freshdesk, Sherlock, Gurucard, and Slack to streamline workflow and enhance customer experience.3.Provided training and support to team members to ensure adherence to company standards and goals.4.Achieved high CSAT scores in the first quarter, leading to promotion as a Level 2 Agent in Risk Operations.5.Managed risk operations in digital banking processes, ensuring compliance with regulatory requirements.6.Analyzed data using CRM tools to identify potential risks and conducted investigations to implement corrective actions.7.Collaborated with stakeholders to develop and implement risk management strategies. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Dilip Kumar Choudhary
      Best Presentation on Future of Space and Technology Sankethika Vidya Parishad Engineering College Dec 2020
  • Volunteer Experience

    • Member

      Issued by Inscribers Writers' Club on May 2018
      Inscribers Writers' ClubAssociated with Dilip Kumar Choudhary