Arindam Ghosh

Experience

• 

  ITC Limited

  Jan 2019 - Jan 2019

  Live Project

  - Worked as a promoter in the Malleshwaram Big Bazaar(Bengaluru) for body care products of ITC. - Shadowed a DS, during his work. This helped in getting a better understanding of the distribution channel.

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  Mahindra Finance

  May 2019 - Jun 2019

  Direct Marketing Intern

  - Worked with the direct marketing team for promoting "Sutradhar" network. This is mainly aimed at retaining existing customers and also finding out new customers through them by referrals. - Organised campaigns to connect with existing customer and educate them about various products of MMFSL and also to disburse fresh loans.- Meeting customers and enrolling them onto the Sutradhar Program, along with the completion of the customer details verification process.- Assisted in the collections process of defaulting OD customers for the Marketing team. Show less

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  Bata India Limited

  Jan 2021 - Jun 2022

  District Manager

  - Responsible for improving the topline performance and related KPI's (NPS, Omni, Conversion etc)- Responsible for handling end-to-end operations of 14 stores and a team of 65 people. - Ensuring the presentability and ambience of the stores for enhancing customer experience.- Co-ordinating with multiple departments (Finance, HR, Merchandising, Lease and Rent, Audit, etc) for smooth functioning of the stores.- Shrinkage control through regular inventory audits.- Ensuring availability of the right merchandise at the store.- Training of the staff for improving customer service. Show less

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  Wildcraft India

  Jul 2022 - now

  - Retail Operations:Managing retail day to day operations in the region along with Channel managers- VM - Adherence of weekly Lookbook, VM SOP discipline- New Product launches with promotional activities across key markets EBO Management- Sales:Driving revenue (Sales planning, SSG, Target, business review) - Understand and analyze competitors, market trends and general conditions that will affect the business over the short and long term- Store Audits:Managing internal & external Audits- People Management:Recruitment, Biometric, Performance review, HR related issues, Training- Guide and direct training efforts that bring value to the business through better sales efficiency- Relationship Management:Developing relationship with the mall management and respective EBO LL's to ensure smooth functioning of the stores Show less

  • Retail Channel Manager

    Jul 2023 - now

  • Retail Channel Manager

    Jul 2022 - Jun 2023