Tiffanie Jackson

Experience

• 

  Pier 1 Imports

  Sept 1999 - Jan 2006

  Store Manager

  *Worked together with employees to meet the highest level of customer engagement. *Trained employees to understand and learn strategies to maintain and exceed sales goals.*Overseen over 15 employees.In charge of all store operations.

• 

  Piercing Pagoda

  Dec 2006 - Sept 2007

  Store Manager

  *Ensured the highest level of customer service to every customer.*Encouraged and coached employees to meet and exceed sales goal.*Made sure that the store was well staffed to ensure productivity during business hours.*Inventory control and loss prevention control.

• 

  Church on the Hill

  Apr 2007 - Nov 2011

  Administrative Receptionist

  *Used customer service skills to answer phones, greet visitors and clients. *Ensured that opening procedures are followed to properly open the office. *Reconciles and organizes vendor invoices and submits to A/P.*Administrative support to pastoral staff.*Used Shelby, Word, Excell and publisher to update weekly reports.

• 

  Motherhood Maternity

  Nov 2011 - Jun 2012

  Store Manager

  *In charge of all aspect of the business. *Coached all team members to achieve and exceed store goals.*Ensured all policies and procedures are being followed.*Ensured store is well staffed and scheduling is made to maximized productivity and sales.*Build and maintains VIP clients.

• 

  National Air Balance

  Jul 2012 - Jan 2013

  Administrative Assistant

  *Support to four project managers and thirty technicians. *Collects and inputs all technician payroll.*Cost accounting.*Job folder setup and distribution.*Drawing/specification/submittal request.

• 

  Thrive Academy

  Feb 2014 - Aug 2014

  Administrative Personal Assistant

  *Support to CEO’s Jesse Koren and Sharla Jacobs. *Maintained and schedule all house staff.*Organization of home and reconciliation of petty cash.*Event planning and packing.

• 

  Santa Cruz Mechanical

  Jan 2015 - Aug 2015

  Administrative Assistant

  *Support to owner, Bill Hall*Maintained correct payroll for technicians.*Job folder setup and distribution.*Invoicing and Accounts receivable.

• 

  Bloomwork

  Aug 2015 - now

  Administrative Assistant
• 

  Richardson Group

  Oct 2015 - now

  Office Manager
• 

  Faneuil, Inc: Covered Ca Department

  May 2020 - Jul 2022

  Customer Service Representative

  • Support consumer calls regarding their healthcare coverage.• Completed healthcare applications with consumers. • Salesforce and Cisco phone operations. • Attention to detail.