Todd Renaud

Experience

• 

  Solutions Management Group (SMG)

  Oct 2003 - Dec 2005

  Systems Analyst

  • Implemented, supported, and maintained customers’ networks with current technology. • Provided help desk support for clientele over the phone, remote desktop, or VNC. • Installed and provided training on Xerox multifunction equipment, software, printing, and scanning solutions. • Redesigned and implemented new company website with enhanced features.

• 

  OMG MIDWEST, INC.

  Dec 2005 - Jul 2008

  Responsible for managing Technical Support Group supporting over four hundred end users spanning three states. Work diligently with all departments of the organization utilizing technical resources to provide easiest and quickest result while conforming to organization policies. Dependable and reliable manager and team member with record of making proper decisions under pressure.• Created, developed, and maintained Oldcastle Materials' Midwest Region SharePoint intranet involving workflows, document repositories, and workspaces while in compliance with SOX. Intranet facilitated information sharing among companies, reduced costs by having electronic information, and provided one location for company policy information.• Tested, customized for standardization, provided training, and deployed Office 2007 installation package remotely to over two hundred computers providing the organization with the latest Microsoft Suite software while ensuring no upgrade or installation issues.• Recommended, purchased, and configured computer hardware, software, and peripherals for the Region while ensuring low costs.• Upgraded CA UniCenter Desktop and Server Management software, migrated all information from legacy information stores, and deployed software agents to all organization computers to the latest version resulting in better asset management and ensuring Microsoft Vista computers could be supported remotely. Show less • Configured, installed, and maintained computers for new Des Moines Asphalt plant.• Configured, ghosted, and deployed twelve new computers with latest version of point of sales software providing more timely information to the plants while ensuring tickets for orders were transferring successfully.• Installed and configured Windows Server 2003 and Veritas Backup Exec. 11d on new server resulting in reduced backup time.• Installed and configured Exchange 2003 server. Migrated all domain mailboxes from existing Exchange 2000 server to Exchange 2003.• Configured and installed computers, printers, and network connections for twenty-one American Concrete plants.• Responsible for analyzing and assessing two acquisition’s computer hardware and software. Migrated existing information from old computers to new. Ensured all new and previously used applications were functional. Show less

  • Technical Support Manager

    Jan 2008 - Jul 2008

  • Systems Administrator

    Dec 2005 - Dec 2007
• 

  Oldcastle Materials

  Jul 2008 - Apr 2015

  Responsible for managing at the pinnacle a team of six Oldcastle Materials IT Team members with a business footprint of fifteen states.• Managed and oversaw 1900 end users within the Divisions support applications, hardware, network installations, and VoIP conversions.• Oversaw and coordinated seven acquisitions and ensured transitions of point of sales information, computer information, domains, email transfer and network connectivity to the Oldcastle Materials network were seamless.• Led meetings with Division purchasing and controllers to streamline IT equipment ordering process incorporating existing buying process. Developed standard requisition form to be used and ensured process was seamless for all parties while ensuring transparency through the process.• Oversaw, managed, or allowed my direct reports to manage twelve office moves throughout the Divisions.• Led my team to convert thirty-one MPLS network connections at locations to internet connections resulting in monthly reoccurring savings of $15,000.• Developed, documented, and standardized process for my team simplifying previous processes of employee separations. Coordinated meetings with all Division HR to ensure the process was consistent. Worked with HR to determine employee ID’s for all 1900 Active Directory accounts ensuring the correct account would be deleted based on weekly report received.• Organized and managed a point of sales upgrade of one Regions main point of sales software, Apex. Coordinated with the business and the vendor upgrade dates and time for the server and forty-five plant locations. The upgrade consisted of upgrading computers or computer memory, migrating server information from the old server to the new server, backing up related databases and computer files, creating a customized and SQL installation process, upgrading the software, while ensuring data and ticket numbers were accurate on the plant computer and server with no disruption to the business. Show less Responsible for managing three Oldcastle Materials IT Team members.• Managed nine ShoreTel office installations converting existing analog phone systems to VoIP systems. Ensured enough network bandwidth was available at offices prior to the installation, verified with phone companies the PRI was ready phone numbers were ported over, ensured power over ethernet switches were correctly configured, and computers had ShoreTel Communicator installed on computers prior to the evening phone conversions..• Converted twenty-five existing aggregate locations to electronic ticket and capture electronic signatures. This process lead to reducing printing and paper costs and eliminating transporting physical tickets. The electronic ticket and signature capturing for tickets is now actively implemented nationally at many Oldcastle Materials plants and ticket images are automatically archived in OnBase.• Project Lead of an Oldcastle Materials IT Team of eight selected to evaluate and determine a mobile device management, MDM, vendor in four months. Organized and led meetings with the team, vendors, and Strategic Sourcing Manager to discuss products and licensing costs. Ultimately presented three vendors to the CIO and then led final meetings with the CIO and vendor representatives selecting a MDM vendor for the enterprise.• Organized and led OMG Midwest’s office move, ShoreTel VoIP installation, and server move to the new Oldcastle Materials data center in Ft. Mill, SC over Labor Day weekend. Twenty-five physical servers and NetApps were transported to Ft. Mill from Iowa. Twelve other physical servers were moved to the new office on a new network subnet. The network, wireless, servers and applications, phones, an electronic fax solution, and printers were available and functional the Tuesday following the office and server move at the new location.• Managed and led two OMG Midwest acquisitions. Show less

  • IT Team Lead - Great Plains & Southwest Divisions

    Sept 2012 - Apr 2015

  • IT Team Lead - OMG Midwest

    Jul 2008 - Aug 2012
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  CRH's Americas Materials

  Apr 2015 - now

  • Information Technology Delivery Manager

    Mar 2022 - now

  • Application Owner - Transportation / Manager Special Projects

    Mar 2020 - Mar 2022

  • Application Owner - Transportation

    Jan 2018 - Mar 2020

  • Technical Program Manager

    Jun 2016 - Dec 2017

  • Business Relationship Manager

    Apr 2015 - Jun 2016