Sangeeta Lall

Experience

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  Micro Center

  Nov 2021 - Mar 2022

  Customer Service Representative

  ✦ Addressed customers in a welcoming manner, encouraging customer retention✦ Communicated with over 200 customers daily, in order to complete merchandisepurchases, returns, and exchanges✦ Logged customer data which included email and name captures in the POS for efficienttransactions✦ Explained how to use the Micro Center website to complete online reservations✦ Pitched service plans to customers depending on their needs and explained the benefits✦ Restocked merchandise and kept track of inventory through cycle counts✦ Consulted customers about hardware and software products, ensuring they werepurchasing the right product✦ Addressed questions about hardware and software products, providing step-by-step easyto follow instructions✦ Conducted opening and closing procedures Show less

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  Love Madness

  Apr 2023 - Apr 2023

  Hair And Makeup Artist

  Key Hair & Makeup Artist for Love Madness Production:✦ Production spanned over two days✦ Curated budget friendly makeup options by scanning popular affordable brands✦ Provided makeup recommendations based on the actors' skin tones and lighting✦ Touched up makeup in between takes

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  Hunter College

  Aug 2023 - Jun 2024

  Transfer Pipeline Peer Mentor [HCAP]

  ✦ Supported and assisted two incoming mentees per semester✦ Scheduled and facilitated two check in-meeting per month, for eight months [28 total]✦ Gathered and shared Hunter College's departmental resources with mentees✦ Informed and directed mentees to the right resources based on circumstance✦ Assisted with planning and working HCAP events to foster a sense of community✦ Flyered and advocated for underrepresented voices, resulting in a turnout rate of 90%✦ Designed activity sheets for HCAP events✦ Captured photos during events Show less