Eric Lopez

Experience

• 

  Helmsman Management Services LLC

  Jun 2014 - Mar 2020

  Handled indemnity and medical claims for large, self-insured account. Serve as a mentor and trainer for new claims specialists. Participate in claim reviews with policy holder to provide direction in risk management. Consistently exceed company metrics while maintaining excellent rapport with injured workers. Participate as a member of office continuous improvement team to evaluate work flow processes.

  • Senior Claims Specialist I

    Oct 2017 - Mar 2020

  • Claims Specialist

    Nov 2014 - Oct 2017

  • Associate Claims Specialist

    Jun 2014 - Nov 2014
• 

  PMA Companies

  Apr 2020 - now

  Manage and develop claims staff to ensure appropriate claim outcomes through consistent execution of best claims practice. Utilize prior claims experience to achieve business plan goals and to ensure compliance with legal statutes, policy provisions, and company guidelines. Independently investigate, evaluate, and resolve complex claims in order to achieve desired outcomes.

  • Regional Claims Supervisor

    Jul 2021 - now

  • Senior Account Claims Representative

    Apr 2020 - Jul 2021