Neeraj Garg

4th Prize - Concentrix My Big Idea Challenge 2018 Concentrix Sep 2018 The MBIC is an annual event which encourages employees to share ideas that they believe can make a significant difference or improvement in any of the following categories representing key focus areas:Operations Performance Metrics – ideas to improve any metric(s) of any program /line of businessProfitability/Cost Management – ideas to address costly business challenges that impact profit, such as attrition and attendance issues; OR areas where current business practice(s) are… Show more The MBIC is an annual event which encourages employees to share ideas that they believe can make a significant difference or improvement in any of the following categories representing key focus areas:Operations Performance Metrics – ideas to improve any metric(s) of any program /line of businessProfitability/Cost Management – ideas to address costly business challenges that impact profit, such as attrition and attendance issues; OR areas where current business practice(s) are too costly in time, resources, or money; OR ideas that can help us run the business more effectively which will impact profitabilityEmployee Satisfaction – ideas to improve/enhance the employee experience that can impact employee satisfaction, and thereby drive better talent attraction/acquisition, engagement and retentionTechnology Innovation /Desktop Automation – ideas that help automate the various desktop applications, thereby helping reduce handle time, keystrokes, multiple navigation /repetitive activities, increase productivity and overall efficiency Show less

Superstar Agent of the Quarter Convergys Jul 2017 Technical Support Award

Superstar Trainee of the Month Convergys Sep 2016 Trainee Award

Best Support Coach Dell International Services Jan 2009 Technical Excellence Award from the Technical Excellence Organisation

SmartStep Dell International Services Sep 2006 Team Integrity and Performance Award

SmartStep Dell International Services Oct 2005 Team Integrity and Performance Award

Best Agent of the Month Dell International Services Jun 2004 Technical Support Award