Rob Grossman

Experience

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  National Collectors Gallery

  Jun 2012 - Aug 2012

  Summer Intern

  Operations and marketing for high-end sports memorabilia.

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  University of Delaware

  Sept 2013 - May 2017

  Student Operations Team

  Assist with product extensions of sport events at the University of Delaware. Responsibilities include, but are not limited to stubbing tickets, checking credentials, and operating scoreboards for various sports.For 2016-2017 academic year, responsibilities were expanded to include arena operations. This included event floor setups, stage setups and breakdowns for concerts, and reception setup and breakdown.

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  Delaware Blue Coats

  Sept 2013 - Apr 2017

  Promotions Intern

  Preparing and assisting with all on-court activities occurring before the opening tip-off, throughout the duration of the game, and post-game. I also participate in t-shirt tosses and pumping up the crowd. For the 2014-2015 season I took on extra role as the Mascot Handler. Responsibilities included interacting with fans to maximize their mascot experience, taking and handling photo requests, and ensuring that kids would not tug and pull at the costume. I also had to make sure that the mascot reached all of the group visits and was on-court for all of the activities. Show less

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  SPORTS195

  Jun 2014 - Jul 2014

  Content Intern

  Responsibilities included pulling content from outside sports news sources onto the company platform, building websites using a preset template, and completing group projects assigned by upper management. Groups had to present work to upper management and compete against each other. I was assigned a task with a few other interns to compile a database of contact information for every public high school athletic director in the United States.

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  New York Boulders

  May 2015 - Aug 2015

  Promotions Intern

  My primary responsibility was assisting in all areas of ballpark promotions, including, but not limited to running the batting cage for fans, dressing up as a mascot and interacting with fans, and helping with on-field events during the game. I also worked as an Operations Intern, where I learned about everything that needs to be done to set up the ballpark before a game and take down everything after a game. While I worked on the operations team, we had to plan and set up a corporate party for 2500 people, and take it all down after the game was over. I also spent a few games with the sales team selling 50/50 raffle tickets. Show less

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  Lagardère Sports

  May 2016 - Jul 2016

  Operations Associate

  Assisted with preparation of operational aspects for the Citi Open, an ATP500/WTA International event. Responsibilities included securing and confirming vendors and contractors for the tournament, preparing security and evacuation protocol, and on-site setup of tournament. Additionally, I worked with the National Park Service on an Incident Management Team to help prepare for unforeseen events. My primary responsibility on the team was controlling and solving safety risks during the tournament.

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  Aramark Refreshments

  Jul 2017 - Aug 2020

  Primary responsibility is daily oversight of FOH operations in a residential dining facility, including handling registers and student feedback. Location is a 2-shift/7-day/week non-union operation with 120 FT employees and 70 student workers. Forecasting ordering, invoicing, and inventorying beverage products for all premium events at Fenway Park.Full range of oversight for all Warehouse operations, including setting staffing levels, effectively managing labor hours, and progressive disciplinary action for all employees under my supervision. Oversee concessions warehouse operations which include verifying transfers of product from warehouse to stands, daily spot checks on inventory, and logging liquor bottles for tracking.Directly manage day shift warehouse staff of 9 employees as well as 8 night shift employees on event days.Responsibilities also include assisting the premium beverage room with inventory control and supporting special events. Primary responsibilities include: - Oversight of 13 concession stands - Management of nearly 100 union employees on a seasonal basis - Conflict resolution between customers and employees - Participation in the Aramark A2L program

  • Food Service Manager

    Nov 2019 - Aug 2020

  • Premium Warehouse Manager

    Mar 2019 - Oct 2019

  • Warehouse Manager

    Mar 2018 - Feb 2019

  • Food Service Manager

    Jul 2017 - Feb 2018
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  Friday Food Market

  Dec 2020 - Jun 2021

  General Manager

  Manage end-to-end warehouse operations covering, but not limited to ordering, inventorying, labor management, and onboarding and training of personnel.Develop and maintain vendor relations in order to strengthen business relationships and match our company value of community engagement.Contribute to high level business planning and execute according to collective decisions.

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  FreshPullz Sportscards & Memorabilia

  Jun 2021 - Jun 2022

  Inventory Manager

  Control inventory procedures by establishing manual and/or digital processes for store operations. Design solutions for inventory challenges as they arise. Research industry-related new technologies and adapt company systems accordingly.

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  AB InBev

  Sept 2022 - now

  Operations Supervisor

  Responsible for supervising logistics operations in a 5-million case/year wholesaler facility including ensuring OSHA compliance, completing safety audits, and taking ownership of multiple blocks of internal audit compliance. Accountable for department KPIs and individual Operator PIs. As part of a rotational supervisor program, I have taken ownership of multiple shifts in the logistics department including the overnight picking shift, trade returns management, brewery trailer unloading, and coordinating with our central team at HQ in St. Louis to route our daily last-mile deliveries. Show less