Ma'n Massad

Experience

• 

  Jordan Academy for Maritime studies

  Feb 2012 - Jul 2015

  Supervisor, engineering workshop

  • Responsible for planning, organizing, leading and directing, and controlling, the engineering workshop.• Responsible for applying the safety practices in the workshop.• Responsible for making Inspection, Maintenance, Calibration, Testing for parts and equipment.• Member in the academy audit team, responsible for making audits as a team leader and/or player, and writing audits’ reports.• Member in Al-Manara magazine editing committee.• Lecturer in the Engineering department for subjects related to the workshop practices (Welding, Cutting, Turning, Filing, Measurements, Grinding, Drilling …). Show less

• 

  الأكاديمية الأردنية للدراسات البحرية

  Nov 2015 - now

  • Lead and manage the quality control, validation and quality assurance functions of JAMS processes.• Ensure that facilities, equipment, instruments, personnel and procedures in JAMS QMS are comply with all applicable regulations.• Participating in strategic plan and directions planning, taking actions, monitoring and controlling, and evaluation and re-evaluation.• Setting processes KPIs.• Tutor for training course “ISO 9001:2015 courses”.• Tutor for training course “ISO 14001:2015 Transition”.• Tutor for training course “ISO 14001:2015”.• Tutor for training course “Marketing of Services”.• Tutor for training course “E-Marketing”.• Tutor for training course “Communication Skills”.• JAMS audit team leader; responsible for making audits as a team leader and/or player, and writing audits’ reports.• Auditor for more than 100 internal audits as team leader and/ or team member (JAMS and other firms).• Management Consultations.• Marketing Consultations.• Planning, Organizing, Leading and Directing, Monitoring, and Controlling, the quality processes for JAMS consultancies.• Making internal audits for consultancies.• Preparing and attending the external audits with consultancies.• Initiating new Quality Management Systems (QMSs) such as ISO 9001, ISO 14001, ISO 18001, …• Making feasibility studies in cooperation with concerns departments. • Planning, Preparing, Managing, events & conferences as needed.• Making and/ or applying the marketing plan and/ or the marketing strategy according to the Academy’s policy and strategies.• Making the marketing inelegancies reports as needed.• Looking in cooperation with Training and Research Department for new clients/ inquiries.• Affect the strategic plans and directions through the marketing and markets activities.• Supervising the publications in the Academy.• Member in Al-Manara magazine editing committee.• JAMS social media pages manager and administrator. Show less

  • Manager, Quality Management & Business Development Center

    Sept 2021 - now

  • Manager, Business Development and Quality Management

    Jul 2015 - Sept 2021

  • Manager, Business Development & Quality Management

    Jul 2015 - Sept 2021

  • Training & Research Manager

    Nov 2015 - Nov 2016