Denis Vityazev

Experience

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  OOO "Informatika and KT"

  May 2002 - Nov 2002

  Field Engineer, Technical Support Department

  • Maintenance of computer, network and cable equipment• Minor repairs peripherals (printers, scanners)• Operation and maintenance of IT systems• Conduct small-installation works• Users technical support

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  Moscow International Business Association

  Mar 2003 - Jun 2005

  Leading specialist, Information - Analysis Department

  • Deploying and Administering Windows 2000 Server Domain (2 servers, 20 workstations)• Maintenance fax servers (FACSys, Active Fax)• Development of content and content of web-sites (HTML, JavaScript, PHP, MySQL)• Support of PBX (LG, Panasonic)• Configure, update accounting software (1C, TaxCom Sprinter, Bank-Client)• Database Administration (Access)• Preparation of information - analytical, graphics, presentations (Power Point, Adobe Photoshop)• Users technical support• Purchase of software, computers, office equipment Show less

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  Basic Element

  Jun 2005 - Sept 2010

  • Implementation of IT infrastructure projects for the integration of the new offices into corporate network (cabling, data channels, fixed telephony, servers, active network equipment, engineering systems)• Development of technical requirements and conducting competitions for works• Development of specifications, procurement of equipment and software• Preparation of project documentation• Interaction with operators and contractors as a representative of the customer• Planning and coordination of suppliers and local departments activities• Consulting services• Participation in the installation and commissioning works Show less

  • IT Infrastructure project manager

    Jan 2007 - Sept 2010

  • Technical support engeneer

    Jun 2005 - Jan 2007
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  Siemens

  Sept 2010 - Sept 2015

  • Responsible for LAN & WAN services in Russia, Belarus, Uzbekistan, Turkmenistan,Poland, Austria, Ukraine, Bulgaria, Czech Republic, Slovakia, Macedonia, Hungary, Turkey, Georgia• Participate in infrastructure projects as an expert• Monitoring compliance with SLA, checking reporting, escalations• Management of incidents, problems, changes, capacity • Management of projects for the integration of joint ventures IT infrastructures • Management projects to open new Siemens regional offices• Responsible for WAN service in all locations in Russia, Belarus, Uzbekistan and Turkmenistan• Optimizing the IT infrastructures and processes• Implementing new services and technologies• Monitoring the implementation of IT standards• Regional offices audits• Control quality and cost of services• Maintain IT contracts

  • Network Service Manager

    Jan 2015 - Sept 2015

  • IT Infrastructure Project Manager

    Sept 2010 - Jan 2015
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  L'Oréal

  Sept 2015 - Apr 2016

  IT Infrastructure Project Manager

  • Management of the infrastructure projects of the Moscow office• Promoting and adapting IT services of the L'Oreal group for more efficient use in Russia• Support for opening KIEHL'S and Urban Decay boutiques (IT infrastructure)• Educating users, writing manuals, organization of trainings• Manage cloud-based hosting service (19 e-commerce sites)• Interaction with suppliers of equipment and software (IBS Platformix, Softline, Polymedia),telecom operators (Beeline, Orange), service providers (Atos IT Solutions, IBS Datafort, Terralink) Show less

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  Siemens

  Jul 2016 - Jun 2024

  IT infrastructure manager

  • Responsible for IT Infrastructure in RU, KZ, UZ, TM, BY (in scope – OOO Siemens, Siemens Mobility, Siemens Healthineers, Siemens Finance; 60 offices; 3000 users; 130 switches; 55 SD WAN routers; 30 servers)• Act as a key contact for in country IT manager and business for all IT Infrastructure cases• Participation in RU IT board meetings with CEO and CFO• Interface to global IT infrastructure technical teams• Support IT projects roll outs and major change activities in countries• Adapt global services for local regulations and business needs• Develop, implement, and manage local services• IT operations support• IT providers management - checking reports, SLAs, escalations (Atos, Orange Business Services, Zscaler, Canon, MTS, Beeline)• Work in a matrix structure, disciplinary head in Russia, functional in Austria• During the company's ramp down phase (starting from May 12, 2022), I was recognized as a key IT expert and was included in the core liquidation team. I managed the reduction of managed services, contract terminations, office closures, and hardware decommissioning. I provided IT support to the core team of 15 people, including the CEO, CFO, and chief accountant, and supported all remaining IT services and infrastructure. Show less

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  Кофас

  Sept 2024 - now

  Head of IT Service