John Nguyen

Experience

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  Regal

  Apr 2010 - Jun 2013

  Senior Cast Member

  - Trained new cast members in all service lines.- Led a team of up to 10 members in daily responsibilities.- Provided quality customer service by resolving complaints in a timely and professional manner.

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  MemorialCare Orange Coast Medical Center

  Sept 2013 - Jan 2017

  Medical Records Clerk
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  MemorialCare Orange Coast Medical Center

  Mar 2017 - Mar 2020

  Medical Records Tech

  - Managed and located records using databases such as EPIC and OnBase.- Responded to high volume of calls and fax requests inquiring about confidential information.- Provided clear, polite, and efficient customer service to patients and doctors.

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  Easterseals Southern California

  Mar 2020 - now

  - Collaborated with multiple departments to assist in rebuilding the orientation process into a new virtual experience named the NAE 2.0 (New Associate Experience 2.0).- Familiar with various ATS's such as iCIMs and SmartRecruiters.- Partnered with hiring managers to assess specific regional hiring needs.- Experienced in full cycle recruiting for Autism service roles including Behavior Therapists, Program Managers, Clinical Supervisors, and more.- Conducted high volume recruiting and provided high quality candidate experiences.- Attended career fairs to serve as a representative of Easterseals to build and maintain strong collaborative working partnerships with various colleges and universities. Show less

  • Talent Acquisition Specialist

    Apr 2021 - now

  • Talent Acquisition Coordinator

    Mar 2020 - Apr 2021