Eslam Elfeky

Eslam Elfeky

Sales Specialist

Followers of Eslam Elfeky809 followers
location of Eslam ElfekyCairo, Egypt

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  • Timeline

  • About me

    Social Media Marketing Manager | Social Media Strategist | Marketing Campaign Manager

  • Education

    • Ain Shams University

      2012 - 2016
      Bachelor's degree Accounting Acceptable
  • Experience

    • Firewood

      Jan 2015 - Aug 2015
      Sales Specialist

      Responsibilities:Greet customers and provide a warm and welcoming atmosphere in the store.Assist customers in finding the perfect outfits, providing personalized styling advice based on their preferences and needs.Maintain an in-depth knowledge of our product offerings, including men's clothing, accessories, and fashion trends.Meet or exceed sales targets and contribute to the overall profitability of the store.Build and maintain strong customer relationships through effective communication and attentive service.Handle customer inquiries, resolve complaints, and provide solutions to ensure customer satisfaction.Process transactions accurately and efficiently using our point-of-sale system.Maintain a clean and organized sales floor, including restocking merchandise and arranging displays.Collaborate with team members to achieve individual and team sales goals.Stay updated on industry trends, new product arrivals, and promotions to effectively communicate with customers. عرض أقل

    • Vodafone

      Jan 2017 - Jan 2018
      Call Center Representative

      Responsibilities:Answer incoming customer calls in a professional and timely manner, addressing their inquiries, concerns, and requests.Provide accurate information about Vodafone products, services, and promotions to assist customers in making informed decisions.Identify and resolve customer issues, escalating complex cases to supervisors or appropriate departments, if necessary.Process customer orders, changes, and service cancellations accurately and efficiently.Proactively offer additional services or products to customers, based on their needs and preferences.Maintain detailed and accurate records of customer interactions and transactions in our customer relationship management (CRM) system.Follow established scripts and procedures while adapting to each customer's unique situation.Stay updated on Vodafone's products, services, and industry trends to provide up-to-date information to customers.Meet or exceed individual and team performance targets, such as call handling time, customer satisfaction, and upselling goals.Collaborate with team members and contribute to a positive and supportive work environment. عرض أقل

    • Egycare Healthcare

      Jan 2018 - Dec 2019
      Accountant

      Responsibilities:Enter and update financial data into the company's accounting system, ensuring accuracy and completeness.Process medical insurance claims, including verifying information, calculating benefits, and maintaining proper documentation.Review and reconcile insurance payments, ensuring they match with claim amounts and identifying any discrepancies.Compile and organize data from various sources, such as invoices, receipts, and statements, for data entry purposes.Perform data verification and validation to ensure consistency and accuracy of financial records.Maintain confidentiality and data security standards when handling sensitive financial and medical information.Collaborate with other departments, such as the billing and claims teams, to resolve any data discrepancies or issues.Generate reports and assist in financial analysis by extracting relevant data from the accounting system.Assist in month-end and year-end closing activities, including preparing journal entries and reconciling accounts.Stay updated on industry regulations and best practices related to medical insurance billing and data entry. عرض أقل

    • Camera Protect

      Feb 2018 - Aug 2018
      Telesales Representative

      Responsibilities:Conduct outbound calls to prospective customers to introduce our camera and security services.Engage potential customers in meaningful conversations to understand their security needs and recommend appropriate solutions.Educate customers about the features, benefits, and advantages of our camera and security services.Effectively communicate pricing, promotions, and discounts to drive sales.Build and maintain a pipeline of leads through proactive prospecting and follow-up calls.Develop and maintain strong relationships with customers, providing exceptional customer service and addressing their inquiries and concerns.Maintain accurate and up-to-date customer records in the CRM system.Meet or exceed individual sales targets and contribute to the overall sales goals of the company.Stay up-to-date on industry trends, new product releases, and competitive offerings.Collaborate with the sales team to share market insights, customer feedback, and sales strategies. عرض أقل

    • Hogwarts Solutions

      Jan 2019 - Oct 2020
      Social Media Specialist
    • Sasa Fagnoon

      Jan 2020 - Dec 2020
      Social Media Specialist
    • Time For Social

      Jan 2020 - Nov 2020
      Social Media Marketing Specialist
    • Oct Advertising

      Feb 2020 - Dec 2020
      Content Writer
    • Hemaya real state

      Mar 2020 - Jul 2020
      Social Media Marketing Specialist
    • CT3wcom

      Mar 2020 - Dec 2020
      Content Creator
    • H-Medical

      Oct 2020 - Jan 2021
      Social Media Specialist
    • AlRayah Market الرايه ماركت

      Dec 2020 - Jul 2023
      Social Media Manager
    • Republican People Party in Egypt

      Jan 2022 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • DYNAMIC ACADEMY

      Jan 2022 - now
      Media Buyer
    • Faten Elfeky tv presenter

      Jan 2022 - now
      Social Media Manager
    • Mozare3 | مُزارع

      Jan 2022 - Jan 2023
      Media Buyer
    • Artcook House

      Jan 2022 - Jan 2023
      Social Media Manager
    • النائب أحمد عاشور

      Sept 2022 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • النائب سيد سلطان

      Sept 2022 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • محمد سعيد الدابى

      Sept 2022 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • حازم عمر - Hazem omar

      Jan 2023 - now
      Social Media Marketing Specialist

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • احمد علي الألفي

      Jan 2023 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • Dabor l photography

      Jan 2023 - now
      Social Media Manager
    • أحمد الفار - Ahmed Elfar

      Jan 2023 - now
      Social Media Manager
    • نشأت حتة Nashat Heta

      Jan 2023 - now
      Social Media Manager
    • عمرو عويضة

      Jan 2023 - now
      Social Media Manager
    • أخبار الشعب

      Jan 2023 - now
      Media Buyer
    • النائبة حنان عمار

      Jan 2023 - now
      Social Media Marketing Manager
    • Egyptian Production House

      Aug 2023 - now
      Social Media Manager
    • أمال عبدالحميد

      Sept 2023 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • إيلاريا سمير حارص

      Sept 2023 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • النائب نشأت فؤاد عباس

      Sept 2023 - now
      Social Media Manager

      Verification Strategy Develop and implement a comprehensive verification strategy for this page in question. This involves understanding the platform's verification guidelines, staying updated on any changes, and devising effective methods to meet the requirements and i was responsible for managing and leading a team of social media specialists. This includes providing guidance, setting goals, and coordinating their efforts to achieve successful verification outcomes.

    • الصفحة الرسمية لـ جون بشرى الكفوري

      Jan 2024 - now
      Social Media Manager
    • النائبة حنان عمار

      Jan 2024 - now
      Social Media Manager
    • النائب د/ محمد سيد جنيدي

      Jan 2024 - now
      Social Media Manager
    • المعمل الوطني

      Jan 2024 - now
      Social Media Manager
  • Licenses & Certifications

    • YouTube Certified

      Youtube
      Jan 2020
    • Certificate of Completion -Accounting Training

      مكتب مروة أحمد عثمان
      Jun 2017
    • Professional Diploma in Digital Marketing

      Udacity
      Jun 2021
      View certificate certificate
    • Certificate of Completion - Oral communication B13

      AUC - School of Continuing Education
      Jan 2019
    • Certificate of Completion - Oral communication A23

      AUC - School of Continuing Education
      Jul 2018
    • Google for Education Certifications

      Google Career Certificates
      Jan 2020
    • Certificate of Completion - Professional Adobe premier

      Udemy
      Jan 2020
    • Certificate of Completion - Professional Finance Account

      Ain Shams University
      Jul 2018
    • Diploma in Professional Comprehensive Accountant

      International Academy for Training
      Feb 2018
    • Diploma in Electronic Accounting Programs

      International Academy for Training
      Jan 2018