Logesh Ram

Experience

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  PCS Technology Ltd.

  Nov 2015 - Oct 2017

  Analyst

  Worked at client location (Cognizant) as a fixed term employee for 1 year 11 months. Later recruited as a permanent employee in Cognizant.

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  Cognizant

  Oct 2017 - Aug 2021

  Associate - Software Asset Management

  Manage and Maintenance of Software Assets in BMC Tool.Resolving user queries and issues through GSD, BMC remedy tool and guide project team to raise a request for software’s, and license procurement. Handling service request, creating the Products in Catalog, Contract and License Certificates and allocation through BMC tool. Maintaining the inventory and allocating the software license to project teams globally across all countries. Download the software’s which is requested by project team and maintaining the software dumps in repository. Raising support cases with publisher for license issues. Maintaining Teams SLA (Service Level Agreement) – 99%. Creating and maintaining Accounts in Amazon AWS Cloud Server. Installation, Troubleshooting, Maintenance of System and Servers with Windows 2003/2008/2012/2016 application installation and administration. Monitoring and resolving issues in Licensing. Show less

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  Wipro

  Aug 2021 - May 2024

  Senior Administrator

  Establishing and maintaining software license compliance and licensing lifecycle management from purchase to retirement and reallocation for all software’s to assigned customers. Responsible in managing the assigned customer estate to update the entitlements, processing the purchases, and creating the licenses in SAM Tool (ServiceNow) Establishing and maintaining software license compliance and licensing lifecycle management from purchase, receipt, installation, upgrade, removal, reallocation, and retirementPart of internal audit Team, responsible for providing license information during internal and external publisher audits. Assisting and providing Licenses to new demands from different project teams which includes Windows Server, SQL Server, IBM, Oracle DB etc. Proactively assisting business service owners on Application usage, forecasting License requirements during the agreement renewal process (True-up). Show less

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  Deloitte

  May 2024 - now

  Deputy Manager