Samantha Sutherland

Experience

• 

  Green Oaks Physical Therapy

  Sept 2011 - Aug 2016

  Office Manager - responsible for all functioning of the front offices: overseeing and processing all billing and collection of payments from patients and insurance companies, problem solving, training of new employees, processing release of records, payroll & employee management. Patient Account Representative – processing billing and collection of payments from patients and insurance companies & collection of outstanding and old balances from insurance companies and patients. Receptionist – communication with patients and medical offices, scheduling of patients, verification of insurance plans, keeper of medical records.

  • Office Manager

    Jan 2015 - Aug 2016

  • Patient Account Representative

    Apr 2014 - Dec 2014

  • Receptionist

    Sept 2011 - Apr 2014
• 

  OneSource Virtual

  Aug 2016 - Sept 2020

  Manage team of 30+ tax specialists responsible for monthly, quarterly and annual tax filings, including W-2 processing for upwards of 400 individual customers. Teams also communicate directly with agencies to resolve tax filing/payment notices.Lead project manager for W-2 filing for 2019 year. Daily responsibility include supporting the payroll tax processing and tax payment teams. Assisted in training and employee development as well as all escalations pertaining to tax integrations, payments and filings. Daily responsibilities include processing all daily, semi-weekly, monthly and quarterly payments and filings. Worked with Tax Processing, Payroll and Treasury as well as the state agencies. Payroll Tax Processor – responsible for daily tax processing for customer’s payrolls: determining how much funding should be collected for taxes due, assisting clients with questions regarding their payroll and setting up tax codes. Aside from daily tax processing, I am responsible for the daily & quarterly tax payments and filings as well as researching any missing or late payments or filings.

  • Payroll Tax Manager

    Aug 2018 - Sept 2020

  • Payroll Tax Supervisor

    May 2018 - Aug 2018

  • Tax Payment Specialist

    Jul 2017 - May 2018

  • Payroll Tax Processing

    Aug 2016 - Jul 2017
• 

  UKG

  Oct 2020 - now

  Manage a team of 7 implementation specialists that are part of the implementation process for customers new to UKG Payroll Services.Project manage all clients going live with Payroll Services throughout the year. Manage a team of 5 implementation specialists that are part of the implementation process for customers new to UKG Payroll Services.Project manage all clients going live with Payroll Services throughout the year.

  • Manager

    Jan 2023 - now

  • Associate Manager

    Oct 2020 - now