Mahathevar Subramaniam

Experience

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  DXC Technology

  Nov 2019 - now

  Client Delivery Manager

  Coordinates delivery of services according to agreed business solution goals and objectives.Coordinates moderately complex to complex activities of functional department account leads to ensure that business solution objectives are met.Interprets demand forecasts and assists functional departments in planning and delivering end-to-end services.Oversees account specific service problems and the prioritization of work requests.Identifies and escalates issues related to budgetary compliance in relation to expenditures.Coordinates communications between functional departments and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.Assists in developing new business proposals and introducing new technologies to enhance competitiveness of services.Identifies service improvements to increase customer satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.Ensures delivery of projects meet client and company expectations and needs.Provides leadership and work guidance to less experienced personnel. Show less