Jamee D. Pollard

Experience

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  RHA Health Services, LLC

  Aug 2020 - May 2021

  Psychotherapy Intern
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  Delta Behavioral Health

  Aug 2021 - May 2022

  Psychotherapy Intern
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  Chrysalis Center for Counseling and Eating Disorder Treatment

  May 2022 - Jan 2024

  Performance Improvement Specialist | Licensed Psychotherapist

  I utilized consultative communication to build and strengthen care facility partnerships, fostering relationships that expanded service referrals and contributed to revenue growth. Through strategic negotiations with insurance companies, I secured higher reimbursement approvals by leveraging persuasive communication and data-driven advocacy. To enhance community engagement, I engaged in multiple outreach events each quarter, increasing service participation and reinforcing key partnerships. Additionally, I delivered educational presentations to healthcare providers, positioning the organization as a trusted industry resource and driving referral growth. Alongside these efforts, I maintained strong client relationships by providing customized, results-driven therapy, ensuring high retention and continuity of care. 收起

• 

  BALANCE eating disorder treatment center™

  Feb 2024 - Aug 2024

  Assistant Director of Admissions and Clinical Services | Licensed Psychotherapist

  I actively engaged with client leads daily through calls and emails, ensuring consistent follow-ups and maintaining detailed records in the CRM. I tracked key performance indicators and provided regular customer satisfaction reports, consistently exceeding target benchmarks. Managing the full admissions process, I conducted needs assessments, provided tailored service recommendations, facilitated financial agreements, and oversaw treatment contracts and onboarding to ensure a seamless client experience. Additionally, I worked closely with cross-functional teams to refine client acquisition strategies and optimize enrollment processes. Beyond admissions, I developed and delivered educational programming to clients, helping to improve engagement and clinical outcomes over time. 收起