Jennifer Anderson

Jennifer Anderson

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location of Jennifer AndersonJacksonville, Florida, United States

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  • Timeline

  • About me

    Director, Managed Care Analytics at Nemours

  • Education

    • University of Central Florida

      1999 - 2001
      MBA Business Administration
    • University of Central Florida

      1995 - 1997
      BS Health Services Administration
  • Experience

    • Nemours

      Aug 1997 - Dec 2019

      Directs and coordinates the Reimbursement Contracts and Benefits Engine system management team. This includes maintaining appropriate Epic masterfiles (reimbursement contracts, networks, payors and plans, benefits engines, fee schedules, etc.) for both the professional practices and the hospitals to ensure proper calculation of accounts receivable and patient benefits. Coordinates system and process improvements for Managed Care. Participates in the negotiation process of managed care contractual matters as needed. Show less Directs and coordinates the Contract System Management and Provider Enrollment functional areas. This includes maintaining provider participation with payor networks and maintaining appropriate Epic masterfiles (reimbursement contracts, networks, payors and plans, benefits engine, fee schedules, etc.) for both the professional practices and the hospital. Directs and coordinates system and process improvements related to the above. Participates in the negotiation process of managed care contractual matters. Show less • Credentialed healthcare practitioners, enrolled these practitioners in managed care networks, and maintained an electronic file system for four clinics in various locations throughout the Florida, which included approximately 225 physicians and affiliate health practitioners.• Processed new managed care contracts, disseminate information regarding contracts to all pertinent staff. Worked with internal and external customers to resolve contractual issues.• Interacted with the Medical Staff and Management to assist in resolving managed care and hospital privileging issues as well as advised on renewal and maintenance of licenses and certifications.• Created training materials as needed to train staff on electronic reference manuals, managed care processes, credentialing, enrollment, and customized databases.• Coordinated special projects including automation of the managed care enrollment process, which allowed for a 300% increase in productivity; coordinated external audits for accreditation agencies and managed care companies, always scoring above 95%; and created various policies and procedures. Show less

      • Managed Care Manager, Analytics

        Nov 2017 - Dec 2019
      • Manager, Contract Modeling and Benefits Engine

        Apr 2012 - Nov 2017
      • Manager, Contract Management and Provider Enrollment

        Nov 2004 - May 2012
      • Provider Enrollment/Credentialing Coordinator

        Aug 1997 - Oct 2004
    • Computer/Software Consultants, Inc.

      Jan 1999 - Jan 2005
      Partner/Marketing Consultant

      Conducted marketing and research for this Central Florida-based partnership. Researched new avenues of business and marketing and developed new marketing ideas. Created and maintained company policies and procedures for employee relations, customer relations, and accounting. Also provided technical support as needed on various client software issues and created client-specific databases using Microsoft Access.

    • Lake-Sumter Community College

      Jan 2004 - Jan 2004
      Instructor

      Instructor for The Computer Institute and the School of Business & TechnologiesCourses taught: Microsoft applications (Word, Excel, Outlook) and Typing/Business Communication.

    • Girl Scouts of Gateway Council

      Jun 2016 - now
      Troop Administrator & Co-Leader

      Dedicated and motivational Girl Scout Troop 1480 Administrator and Co-Leader that brings activities designed to aid in healthy development for girls for our multi-level troop of 30 ranging in ages 5 to 12. Has a strong belief that girls can become leaders in society.

    • Nemours

      Mar 2022 - now
      Director, Managed Care Analytics
  • Licenses & Certifications

    • Benefits Engine Certified

      Epic
      Jun 2005
    • Resolute Hospital Billing Expected Reimbursement Contracts Certification

      Epic
      Sept 2015