Diego Collicelli

Experience

• 

  Planner Informatica

  Nov 2001 - Sept 2002

  Programmer

  I worked as a software programmer of the management information system based on a platform built on Access 97. I did the software installations at customer’s offices.

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  Accenture

  Jan 2007 - Jan 2009

  Analyst Programmer

  I worked at the EAI (Enterprise Application Integration) Team, I did analysis and development of the flows needed to integrate the CRM system (based on Siebel) with pre-billing and billing systems (based on Lodestar) and with external systems (SAP, banks and postal traces). Development realized with Tibco application. I trained younger colleagues on the EAI’s tools and the labor standards.

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  Engineering Ingegneria Informatica Spa

  Feb 2009 - Feb 2018

  Senior Consultant & Team Leader

  I’m a functional focal point for the metering and billing areas. Every day I manage the relationships with the customer to satisfy request and to supply consulting. My team works in different and geographically far officies. My usual activities are:1. regulatory and software consulting;2. to illustrate of presentations prepared by me;3. analysis and requirements gathering;4. to communicate the technical specifications;5. checking of the correct implementation (UAT);6. setup coordination of the software updates;7. key-user training on-site;8. Application Maintenance for my competence areas. Show less

• 

  Impresoft Engage

  Mar 2018 - now

  I am the Director in my company. I organize strategy and work of the entire Operations area of my company. Head of planning projects in the company. I frequently coordinate with Project Managers responsible for the various projects.I directly manage CRM software projects on Middle & Large Clients with the collaboration of dedicated work teams. CRM projects management on Middle and Large Clients

  • Chief Operating Officer

    Jan 2024 - now

  • Chief Operating Officer

    Jan 2022 - Jan 2024

  • Program & Project Manager

    Apr 2020 - Dec 2021

  • Project Leader & CRM Senior Consultant

    Mar 2018 - Mar 2020