Ryan Gould

Experience

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  Ryman

  Oct 2015 - Sept 2017

  Sales Assistant

  Spending 2 years in a retail environment allowed my interpersonal skills to flourish - dealing with customers and their various queries day in day out allowed me to build up confidence on how to tackle new challenging situations.

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  BT Group

  Oct 2017 - Sept 2020

  Dynamic Networks Apprentice

  After excelling in my higher education I knew that I wanted to get valuable on-the-job experience while still expanding my knowledge with various qualifications - therefore an apprenticeship was a no brainer. And after a lengthy application process with lots of competition, in October 2017 I managed to start a job in the field I was passionate about with one of the best provider of apprenticeships in the UK, BT. Over the course of my apprenticeship I rotated between 3 different teams to gain knowledge and experience of the varying work that is present within the Telecoms Industry; and during my time with the final team (Network Planning) I have been a part of many high level projects; such as the installation of the first 5G network in the UK, the 100G network upgrade program and many others I continue to support to this day - all of which require contact with outside engineers up and down the nation. Along with attending various courses and experiences around the country in places such as our main campus in Ipswich, The BT Tower in London and our Central Birmingham office. As of April 2020 I completed my apprenticeship and received all qualifications. Show less

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  BT Group

  Nov 2020 - now

  Responsible for the E2E delivery of Harmonised Ethernet products, working through OSS issues to enable existing automation to function at its highest level. Manage stakeholder and demand expectations through cross area engagement and escalations up to director and executive level. Worked on the rollout and continued delivery of BT’s 5G network which required planning and building new connections and equipment within BT’s core and edge network - allowing for greater connectivity in the community. Liaised with on-site engineers and 3rd party companies such as COMMSCOPE and Nokia. Secondment to O2 Telefonica Support - selected to work on Project Lola due to my capacity to learn and adapt to change quickly. Integrated with a new remote team, worked hand in hand with field engineers and external suppliers solving any issues that they had.

  • Transmission Planning Professional

    Jul 2023 - now

  • Harmonised Ethernet Planner

    Jan 2022 - Jul 2023

  • IP & Data Network Planner

    Sept 2020 - Jan 2022

  • Service Desk Technician (Secondment)

    Nov 2020 - Jan 2021