Pamela Van Der Merwe

Experience

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  ABSA Bank South Africa

  Apr 1990 - May 1997

  Balancing Clerk

  1990 – 1997ABSA Bank South AfricaATM Balancing – Daily, weekly and monthlyReconciliation of Trial BalancingDebit and Credit Client AccountsWeekly and Monthly Reconciliation of Shortage and Surplus AccountsBranch level queriesYear-end preparationsIncoming & Outgoing mailFaxing, filingData capturingMagtape Reconciliation – daily and monthlyClient QueriesIssuing of chequesTracing unpaid Pensions and Salaries on Magtape.

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  Switchboard Operator

  Jun 1997 - Jun 2001

  Ernst & Young Chartered Accountants

  Switchboard – 50 Incoming lines, 1000 extensionsCoordinating Siemens Technicians for Transfers and Installations of new telephones and extensions.Ordering materials neededDistributing cost-charge statements to relevant departmentsFaxing, filingBooking parking for VisitorsCoordinating International Multi-party conferencesAssisting with voicemail system use and maintenanceControlling Internal Telephone Directory

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  Segoale Propery Mart and South African Institute of Auctioneers

  Jul 2001 - Aug 2007

  Secretary

  General AdministrationTyping of Auction Proposals – property report, proposed advertisement, proposed advertising schedule andbudget, proposed Conditions of Sale, proposed Offer to Purchase, etc.Collating tender documents for government auctionsObtaining quotes from various newspapers and submitting adverts, proof – reading advertsAnswering telephone and taking messagesFaxing, E-mail, FilingDraw up monthly statistics from Government Gazette to be sent to various InstitutionsCreating pamphlets to include photos and information to be distributed at AuctionsComplaintsPetty Cash / Stationery / Purchasing GroceriesQuickbooks InvoicingAccounting to Trustees & Liquidators on costs incurred on Auction InstructionsIssue ChequesIn June 2005 I was offered a position with the South African Institute of Auctioneers, when her employer waselected Chairman of the Board, which position ran concurrent with her position at Segoale Property MartAuctioneers & Estate Agents.My duties:Taking, typing and distribution of Minutes from monthly meetingSending out, receiving and processing renewal noticesSending and receiving membership applicationsPrinting and Issuing Certificates of membershipAnswering telephoneFaxing, E-mail, Filing, ComplaintsPetty Cash / StationeryReconcile Fidelity Fund PaymentsCoordinating AGM – program, reservations, venue, attendance, etc.Issue ChequesCo-ordinate with the Estate Agency Affairs Board South Africa to ensure members are in line with and adheringto current legislation and auctioneering rules Show less

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  Beares Furnitures

  Aug 2007 - Apr 2008

  Secretary to Regional Director, managers and branches

  Regional secretary to Regional director, four regional managers and 32 branchesGeneral AdministrationTyping; FaxingE-mail; FilingDaily, weekly, monthly feedback to different Head Office Divisions – Complaints, Worst Practice Trading Stores,Pending & Approved Deals outstanding, Accommodation Bookings, OHASA, Vehicle Reports, Telephone UsageDeductions, Incentives to be paid to EmployeesOrdering & Distributing UniformsDaily download & extraction of Regional FiguresRequesting and collating information from Branches.Monthly reconciliation extractions and printouts for Regional DirectorComplaintsLiaison between Branches and Head OfficeHR duties – collate and send “Starter Packs” to HRPlace Internal Adverts for Internal VacanciesPetty Cash & StationerySwitchboardQueries from Branches and Head OfficeIssue Sundry Purchase orders for Branches and re-routing Invoices and original SPO’s to Accounts Department Show less

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  English Language Centre

  Apr 2008 - Sept 2011

  English Language Teacher

  Teaching English to students from beginner to Pre-Intermediate levelOrganizing and running IELTS exams/scheduling classesSaturday classes for underprivileged children (sponsored) General Administration Reception Typing of letters, quotations, etc. Design and print posters and pamphlets Faxing, E-mail, Filing Website design and maintenance Daily classes (children and adults – Beginner to Upper Intermediate)

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  Salalah International Airport Construction Site

  Oct 2011 - Oct 2015

  Catering Manager

   Ensuring smooth running of facilities. Administration: In charge of catering facility for the Engineer’s Site Office for Engineer’s staff, OAMC Trainees, Ministry visits Set menu for catering requirements, arrange volume increase as required. Make monthly changes to menu. Ordering of cold drinks and stock for 2 canteens and five tea rooms Training and managing six staff members to ensure quality service in canteens and tea rooms.  Daily, weekly and monthly stock take and reconciliation on excel spread sheets Monthly invoices and time sheets on excel spread sheets for submitting to contractors Payment of salaries of part time staff; Using a range of office software, including email, spread sheets and databases; Managing filing systems; Developing and implementing new administrative systems, such as record management; Organizing the layout of canteens and tea rooms and maintaining supplies of stock and equipment; Maintaining the condition of the canteens and tea rooms and arranging for necessary repairs; Overseeing the induction of new staff; Delegating work to staff; Writing reports for senior management; Responding to customer enquiries and complaints; Interaction with Client, Engineer’s and Contractor’s management for functions, meetings and training workshops – to ensure provision of services required in tea rooms, board rooms and open plan office areas and for food requirements. Coordinating with Orientation and Training Management to ensure smooth running of facilities. Ensuring hygiene, stock and readiness in all tea rooms. Management of seven staff members. Show less

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  ENANA TRADING COMPANY (Pty) Ltd

  Nov 2015 - now

  Administration Manager and Sales Consultant

  Office Administration including incoming and outgoing correspondence, monthly reports.Customer sales.Staff management.Internet searches.Social media advertising.Prepare documents for tenders and proposals.

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  Puppet Planet SA

  Jan 2022 - now

  Director, Community Engagement
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  Fish Hoek Community Policing Forum

  Jun 2022 - now

  Public Relations Communications Manager