
Jess Ulmen
Project Manager

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About me
Property Manager | Professional Communication
Education

Manhattan High School
2001 - 2005HS Graduate
Montana State University-Bozeman
2016 -Bachelor of Business Administration (BBA) Business, Management, Marketing, and Related Support Services
Montana State University-Bozeman
2005 - 2006Undecided
Casper College
2015 - 2016Bachelor of Business Administration (BBA) Business, Management, Marketing, and Related Support Services
Experience

Prospera Business Network
May 2010 - Aug 2010Project Manager• Provided excellent customer service in person and on the phone.• Processed all incoming and outgoing mail• Assisted with facilitating the Women in Business Conference.

Jitterbug Daycare
Aug 2010 - Aug 2013Daycare Provider• Owner and operator of daycare. • Provided an excellent and safe learning atmosphere for children ranging from the ages of 1 to 7 years old.

NOWCAP Services
Aug 2013 - Jun 2016Operations Support Specialist• Originally hired as a CNA and promoted to Operations Support Specialist.• Executed all human resources related duties, such as, processing new hires and compliance audits. • Operated the front office on administrative duties, incoming visitors and answering phones with excellent customer service.• Assisted Payee Specialist with QuickBooks and documentation on financial transactions.

A Meeting By Design
Jun 2016 - Aug 2017• Managed all exhibitor account sales that included, researching, selling and contracting.• Provided excellent customer service on the phone and in person during events. • Designed and executed advertising sales for accounts that included websites, newsletters, journals and program collateral.• Managed all conference registrants though a booking program. • Provided excellent customer service with a professional attitude when answering incoming telephone calls.•Ensure every clients’ needs are met proficiently and sincerely. • Complete the daily downloads in a timely manner and obtaining all information needed for registration. • Register clients for conferences through the registration site or if needed in EMO. • Assist with other departments with any needs that may arise while still completing my duties.
Sales Manager
Sept 2016 - Aug 2017Customer Service Coordinator
Jun 2016 - Sept 2016

Buffalo Restoration
Aug 2017 - Mar 2021Marketing Director• Increased the lead count by 35% overall by developing value propositions and digital marketing.• Provide exceptional customer service to target markets and problem solve with disgruntled clients.• Develop and manage marketing budget, lead allocations, tactical marketing meetings, all media accounts from social media to billboards, and call routes.• Manage and direct the Business Development Specialist.• Attend management team meetings to strategize processes and procedures. Plan all special events. Show less

Central Valley Volleyball Club
Feb 2020 - nowHead Volleyball Coach• Coordinate and supervise Volleyball program and team.• Promote an appreciation of physical fitness, teamwork, and sportsmanship.• Design a training program and game program.• Communicate effectively with all members of the school district and community.• Support the value of an education, philosophy, and vision

Habitat for Humanity of Gallatin Valley, Inc
Mar 2021 - Aug 2021Development Coordinator• Developed and implemented short-term and long-term fundraising plans to meet the operating and program needs of the organization• Planned, implemented and evaluated all donor appeals to ensure retention of existing donors and cultivation of new donors• Researched and identified, and engaged major donors, maintained ongoing relationships and encouraged long-term support of Habitat’s mission• Coordinated donor-related activities and recognition• Leveraged established relationships with donors, volunteers, Board members, and colleagues to cultivate new sources of support• Provided leadership to all fundraising events and activities and supported the fundraising components of all other programs• Represented the organization on evenings and weekends as required for fundraising contacts and public speaking engagements• Worked with Executive Director to identify and write grants for the affiliate• Worked with the Executive Director and the board to plan and manage capital campaigns Show less

4G Property Management
Aug 2021 - nowProperty Manager• Collecting rent and other property fees from tenants and individual owners• Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs• Reporting the property’s financial status, occupancy and expiring leases to property owners• Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws• Advertising vacant properties and hiring a leasing agent to find tenants as neededInspecting properties and arranging for repairs and new materials as required• Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate• Investigating and resolving property complaints and rental violations Show less

MONFORTON ELEM SCHOOL DISTRICT
Aug 2021 - Aug 2022Head Volleyball Coach• Coordinate and supervise Volleyball program and team.• Promote an appreciation of physical fitness, teamwork, and sportsmanship.• Design a training program and game program.• Communicate effectively with all members of the school district and community.• Support the value of an education, philosophy and vision
Licenses & Certifications

CPR & FA

Property Management
State of MontanaOct 2023
Critical Incident Stress Management
International Critical Incident Stress Foundation, Inc.
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