Suleiman Abdu Mohammed, ITIL®

Experience

• 

  Tasawr Interactive

  Jan 2012 - Oct 2012

  Information Technology Project Coordinator

  • 1. Collaborated with the project manager to track the design, approval, and production processes of project deliverables with the offshore/onshore team and the project manager on specific projects.• 2. Communicated expectations with clients and departmental teams and helped project manager with timelines and ensured the completion of all deadlines.• 3. Set daily priorities and project planning with assigned projects and gathered necessary information in order to manage project initiatives in a time-efficient manner.• 4. Built strong relationships by developing and maintaining solid working relationships between the client and the team and encouraged a collaborative approach with team members.• 5. Coordinated project meetings with project management and clients and oversees collecting meeting notes for review by the team and submittal to the client.• 6. Maintained constant follow-up of projects through the full approval process.• 7. Collaborated on development and direction with project manager, design, and development teams. Show less

• 

  Mobily

  Oct 2012 - May 2016

  Business Operations Analyst

  •1. Collected, analyzed, and summarized sales team reports including the sales performance, pipeline, and sales visits for the entire BU central region.•2. Created, designed, maintained, and archived all sales department documentation including sales documents, MOMs, maps, and flowcharts of current and future business processes.•3. Developed and maintained solid working relationships with department heads within field sales, order management, and workforce to support all sales and account management activities across the departments inside and outside the BU.•4. Monitored regional business performance to ensure sales achievement and opportunity funnel per sales executive.•5. Anticipated the department needs and maintained a comprehensive product knowledge to act as a true extension of the sales team.•6. Coordinated all meetings for the central region sales team and maintained the MOM for all meetings related to the Sales Department.•7. Cooperated with department GM and Executive Managers to identify the primary areas for process development and assisted in the integration and testing of new solutions.• 8. Developed the order entry workflow in MS SharePoint used by BU kingdom-wide linking the sales team with order management and providing detailed analysis of all sales in BU Show less

• 

  Stc

  May 2016 - now

  Project Manager

  1. Oversaw the tendering and PO and contract issuance of complex projects with budgets of over 300M annually, effectively coordinating with teams of different stakeholders in departments including Design, Procurement, Operations, and Cyber security.2. Assisted in the definition of the project scope and objectives involving all relevant stakeholders and ensuring project documentation feasibility.3. Measured and tracked project performance to analyze the successful completion of short-term and long-term goals based on the KPI.4. Created and tracked comprehensive weekly and monthly status and progress reports for all RFP projects in the Cloud Infrastructure department. 5. Lead all internal and external audit reporting and analysis as SPOC for Cloud Infrastructure department.6. Audited the Network Project Tracking System (NPTS) making sure to analyze filter all incorrect data and missing entries and provide accurate reports to high management.7. Provided training for new process users in understanding the RFP process in Cloud Infrastructure.8. Created and maintained comprehensive departmental documentation including maps, and flowcharts of current and future business processes and custom reports for both ad-hoc projects and departmental analysis.9. Researched improvement of processes and workflow documentation for the core business activities and programs of Cloud Infrastructure PCC.10. Cooperated with department GM and Executive Managers to identify the primary areas for process development and assisted in the integration and testing of new solutions. Show less