Johan Daniels

Experience

• 

  Office Depot

  Feb 2016 - Dec 2017

  • Lead team of 5 with stocking and maintaining store inventory and planograms• Assisted with phone and computer repairs that where brought by customers

  • Operations Manager

    Oct 2017 - Dec 2017

  • Senior Sales Furniture

    Mar 2017 - Sept 2017

  • Logistics Specialist

    Feb 2016 - Feb 2017
• 

  Big Lots Stores

  Feb 2018 - Apr 2019

  Furniture Sales Lead

  • Maintained stockroom organization and inventory• Consistently top in region in company metrics with sales, rewards, and add-ons• Trained new team members in sales and other Furniture Sales Leads in the region

• 

  Support.com

  Apr 2019 - Aug 2019

  Technical Support Specialist (Remote)

  • Troubleshot basic connectivity issues with both LAN and WLAN• Assisted ISP customers with internet upgrades and downgrades

• 

  ModSquad, Inc.

  Aug 2019 - Jan 2020

  Mod

  ● Assisted with issues not being able to access books on online bookstore● Troubleshot issues with internet, phone, and tv with ISP in Hawaii with multiple high-rise clients

• 

  Diversified Technologies LLC

  Jan 2020 - Jan 2021

  County Technician

  ● Installed new voting equipment in 3 counties● Handled any tech support questions about the equipment● Provided onsite support during elections● Did not have any major issues with any equipment

• 

  NCR Corporation

  Mar 2021 - Oct 2021

  Field Service Technician

  Troubleshoot software and hardware on ATMs in assigned area and make repairs if necessary.Install new software on ATMs and Self CheckoutsInstall New ATMSTroubleshoot network equipment in retail stores.

• 

  Athletes Unlimited

  Dec 2021 - now

  Information Technology Field Technician