Daniela Stastna

Experience

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  Samsung Electronics

  Jan 2002 - Jan 2006

  Marketing Coordinator
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  Robert Bosch Tool Corporation

  Jan 2006 - Jan 2008

  Brand Manager
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  Candy Group

  Jan 2008 - Jan 2009

  Marketing Manager
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  LEGO Group

  Mar 2010 - Dec 2017

  Project Manager

  * Planning, scheduling, monitoring, and directing projects and implement a solution agreed client requirements * Leading large overseas projects and multiple smaller projects with abroad stakeholders* Managing a team of internal employees and third party contractors to ensure projects meet established time, cost, technical and quality objectives* Communication overseas customers * Lead the scoping, planning, cost estimating and pricing of projects* Responsible for statement of work development and risk assessment including defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks and the translation of the client’s requirements into specific deliverables.* Identifing future sales opportunities* Managing day-to-day relationship with clients and resolution of all issues.* Maintaining and communicating project status to all stakeholders in reports and status meetings Show less

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  T-Mobile Czech Republic a.s.

  Jan 2018 - Dec 2020

  Project Coordinator
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  Born Digital

  Sept 2021 - Jan 2023

  Delivery Manager

  ALL-IN-ONE platform for the digital transformation of contact centers. Our platform combines conversational AI and Data Analytics to help companies reduce unnecessary interactions with customers.The platform includes:- Customer Insight Analytics- Virtual digital assistants- Automation of AI email communication60+ B2B clients in more than 6 countries (Samsung, AXA Assistance, Volkswagen Financial Services, Fleetcor/CCS, Packeta, SrovnejTo and many others).

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  T-Mobile Czech Republic a.s.

  Feb 2023 - now

  Senior Scrum Master