Experience

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  Kenya ports authority

  Aug 2018 - Nov 2018

  Attaché

  Investigating security incidents and compiling investigation report.Vetting of persons accordingly and submitting of vetting report.Monitoring and proving of guidance to of verifiers.Verification of documents of targeted cargo (Remarshaling Memo, Bill of lading, & Port Pass).Receiving of verification and survey application presented by clearing agent. Monitoring and proving of guidance to of verifiers.Preparing and maintaining of daily, weekly, monthly and quarterly verification reports.Intelligence and information gathering.Preparing and maintaining of daily, weekly, monthly and quarterly intelligence reports.CCTV surveillance and monitoring. Show less

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  Kra(kenya revenue authority)

  Jul 2019 - Dec 2019

  Intern

  Managing the Electronic Access Control System.Monitoring and operating the CCTV surveillance system.Supervision of the armed security and contracted security service providers attached to the Authority.Preparation of weekly reports for presentation to Manager, Security and Safety operations and Regional Coordinator, Southern Region.Drafting letters, Memos, reports and dispatching them to recipients.Physical security of the KRA facilities.Conducting spot checks of the KRA facilities within the region.Taking minutes in office meetings.Attending various sensitizations and trainings.General filing and records keeping of documents.Conducting investigations on cases touching on KRA interests.Facilitation of customer care services and getting feedback from services offered to them.Attending Customers at Customer Help Desk services with complains, questions, taking orders and processing returns. Show less

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  Opticom kenya limited

  Sept 2022 - Jun 2023

  Cctv communication controller

  Overall Purpose: Responsible for supervising the Operations Team, monitoring and ensuring all Control Room Operational needs are met.Personnel ManagementManages the contracted security guards including Book on and Book Offs.Prepares controllers Rota and plans for their annual leaves.Training & DevelopmentTrains and deploys new controllers and organizes refresher training for the old team.Incident ReportingInvestigates reported incidents and compile a comprehensive report to the Operations Manager.Acts on all incidents reported by Tier 2 controller (as per SOPS and processes)Submits the End of Shift Report to the Operations Manager and the team.Surveillance OversightConducts check-in calls on an hourly basis to ensure the safety of officers and to ensure they are carrying out proper patrols.Meeting Co-ordinationOrganizes Weekly/monthly operations meetings and implements an action planIntelligence & Information GatheringAlerts the sales team to new opportunities for further sales within key clients and marketing of Company servicesData ProtectionEnsures the Control Room shift activities are compliant with GDPR, Data Protection Act.SOP ProceduresEnsures all Control Room SOP procedures and requirements are observed and carried out accordingly.Equipment OperationsEnsures All Control room equipment is functioning, by carrying out equipment checks as required and informing the relevant department in case of any fault.Emergency Response Guides and directs officers on site to carry out the right procedures in case of emergency by referring them to site Assignment Instructions.Customer ServiceDeals with complaints, concerns, questions, and information from the client in a professional manner and escalates where necessary.ComplianceSupervises all other shift controllers and ensures they comply with Company and Control Room Policies and processes. Show less

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  Arcfyre east africa

  May 2023 - now

  Security supervisor

  Supervise and fulfill duties required at the Amazon site Kenya, closely supervise the security team, ensure constant adherence to standards, policies and procedures and delivery of an efficient and effective service.Lead the security team in a professional manner in accordance with the site-specific instructions.