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Hugo Burton

Hugo burton

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location of Hugo Burtonلندن، المملكة المتحدة
Phone number of Hugo Burton+91 xxxx xxxxx
Followers of Hugo Burton301 followers

  • Timeline

    Jul 2014 - Jul 2015

    Teaching Assistant

    Scots College Wellington New Zealand
    Jun 2017 - Sept 2017

    Land Manager

    Clifton Homes
    Jun 2018 - Sept 2018

    Land Manager

    Clifton Homes
    Jun 2019 - Aug 2019

    Fundraising Administrator

    Sustrans
    Current Company
    Sept 2020 - now

    Customer Success Manager

    BT

  • About me

    Customer Success at BT

  • Education

    • Colston’s school

      2012 - 2014

      Completed A Levels in Mathematics, English Literature and Physical Education

    • Redland green school

      2007 - 2012

    • Leeds beckett university

      2015 - 2016
      International business

    • The manchester metropolitan university

      2016 - 2020
      Bachelor of arts - ba politics upper second class honours

      الأنشطة والجمعيات:Rugby Society, Ski and Snowboard Society, Debate Society, Politics Society Final Year Modules: Britain and World Politics Since 1918, Contemporary Political Issues, Latin American Politics and The US and the Middle East

  • Experience

    • Scots college wellington new zealand

      Jul 2014 - Jul 2015
      Teaching assistant

    • Clifton homes

      Jun 2017 - Sept 2017
      Land manager

    • Clifton homes

      Jun 2018 - Sept 2018
      Land manager

    • Sustrans

      Jun 2019 - Aug 2019
      Fundraising administrator

    • Bt

      Sept 2020 - now
      Customer success manager

      I act as the single point of contact for a wide variety of global accounts. I have developed strong expertise in fostering long-term relationships ensuring customer satisfaction and driving account growth. My proactive approach enabled me to improve customer retention as well as identify upsell opportunities.

  • Licenses & Certifications

    • Business fundamentals for customer success managers

      Linkedin
      Oct 2020
      View certificate certificate

    • Customer success management fundamentals

      Linkedin
      Oct 2020
      View certificate certificate

    • Apm project management qualification

      Association for project management
      May 2021

    • Being an effective team member

      Linkedin
      Oct 2020
      View certificate certificate