Hemrose Negi

Experience

• 

  Radisson Blu

  Jul 2013 - Nov 2013

  Industrial Training
• 

  Hot Tomato Pte. Ltd.

  May 2019 - Nov 2019

  Intern
• 

  Roseate Hotels & Resorts

  Jan 2020 - Aug 2020

  Cast Member

  • Welcome guests in a polite and friendly manner. • Follow cash handling procedures.• Up-sell with latest departmental incentives.• Ensure compliance of brand standards.

• 

  FNP

  Nov 2020 - Dec 2021

  Senior Customer Support Executive

  • Handling emails from both internal & external customers• Handling cases (Query / Request / Complaint /Appreciations)• Dealing with various internal departments.• Making recommendations according to customer’s needs and complaints.• Taking care of L-1 team escalations and Maintaining reports.

• 

  TrueBlue Inc.

  Dec 2021 - Nov 2023

  Recruiter

  - Assess candidate information, including resumes and contact details, using our Applicant Tracking System- Analysed applicants and matched with appropriate jobs.- Create/Amend and post job descriptions on career website and/or social media.- Sharing shortlisted profiles with Clients & Coordinating for interviews.- Perform reference checks as need.- Screen candidates resumes and job applications- Update clients on hiring status (e.g. number of screened candidates)- Provide coaching and guidance to junior-level recruiting staff.- Develop and update job descriptions and job specifications- Stay within agreed hiring/on boarding TATs.- Acquire knowledge from manager (Internal/Client) as per the training calendar defined for the client.- Acting as SME and have a deep understanding of RCA & Audit process.- Scheduling interviews between the HM and the candidate.- Sharing relevant documents with the HM (Resume of the candidate, Job Description, Interview Guide and candidate’s GATE file. Show less