Veronica Musteață

Veronica Musteață

Customer Service with French

Followers of Veronica Musteață7000 followers
location of Veronica MusteațăIaşi, Romania

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  • Timeline

  • About me

    QA Analyst with French

  • Education

    • Colegiul Pedagogic Vasile Lupu Orhei

      2010 - 2014
      Diplomă de Asistent Social Health Teacher Education
    • Universitatea „Alexandru Ioan Cuza” din Iași

      2017 - 2019
      Studii de masterat Evaluarea, Formarea si Consilierea Psihologica a Personalului
    • IT School

      2023 - 2023
      Software Tester Information Technology Acreditare Ministerul Educației

      Embracing the student mindset, I took the courses where I studied:• The fundamentals of QA testing and ISTQB• How to create test plans, test cases, bug reports and running tests• API testing using Postman• Agile, Scrum and Waterfall methodologies• Introduction to SQL• Study of SDLC, Unit testing, System integration testing, user acceptance testing, Black box testing, Exploratory Testing• Working whit Jira and Trello as project management tools and more.

    • Universitatea „Alexandru Ioan Cuza” din Iași

      2015 - 2016
      Licență în Educație Psihopedagogie

      Mobilitate Erasmus +

    • Universitatea de Stat din Moldova

      2014 - 2017
      Psihologie și Științe ale Educației Psihopedagogie
  • Experience

    • Webhelp

      Sept 2017 - Sept 2018
      Customer Service with French

      ▪ Handling commercial and technical requests;▪ Assisting and managing customer complaints;▪ Qualification of data.

    • SCC

      Mar 2018 - Jun 2018
      Human Resources Internship

      ▪ Mapping job profiles according to Belbin methodology with the specific SCC customer requirements;▪ Identification of behavioral indicators associated with Belbin roles that are already identified as ideal profile of employee according to specific SCC customer requirements.Business or sector Human Resources

    • Train2Perform

      Apr 2018 - Jul 2018
      Recruiter internship

      ▪ Creating and posting recruitment announcement jobs based on discussions with heads of departments/clients’ representatives;▪ Designing an effective strategy to identify the suitable candidates and selecting candidates according to the profile and job requirements;▪ Contacting selected candidates for appointments/interviews;▪ Participation in the interviewing process and selecting candidates, evaluating the candidatures;▪ Organization, administration and updating the internal database for candidates. Business or sector Human Resources Show less

    • VEO Worldwide Services

      Sept 2018 - May 2020
      Human Resources Assistant

      ▪ HR ad hoc analysis and studies using Excel;▪ Daily, Weekly, Monthly reports using Excel;▪ Managing administrative tasks;▪ Taking records, documents or information distribution to the departments involved;▪ Performing the activities, it has in the portfolio according to the working procedures and observing the deadlines for each activity;▪ Verifying and updating department databases.

    • CEGEDIM SRH

      May 2020 - Oct 2021
      Human Resources Administrative

      ▪ Use Excel for ad-hoc analysis;▪ Control, calculate, register and update necessary data before salarycalculation, on different compensation and benefits (e.g.: medical leaves, working hours, various bonuses, compensations, deductions);▪ Update, improve and reorganize HR related procedures and policies.

    • Feel IT Services

      Nov 2021 - Jan 2023
      IT Recruiter

      • Sourcing for candidates that match the required profile using different resources (internal data base, social networking sites, referrals, internet data mining, internet job boards, communities, etc);• Analysing CVs based on primary selection criteria established with the managers;• Organizing preliminary interviews and selection of individuals in order to achieve the short list;• Presenting to the hiring managers the best candidates that match the required profile;• Scheduling the technical interviews;• Conducting the HR interviews after the technical ones – interacting with candidates of different types of IT profiles;• Keeping the candidates informed during the recruitment process and providing feedback to all of them;• Administrating the data base with updated information about the candidates/companies;• Onboarding the new employees in order for them to become fully integrated. Show less

    • Expleo Group

      Feb 2023 - Dec 2023
      Human Resources Assistant with French

      • Updating the databases• Providing administrative support to the HR department in accordance with internal processes and procedures• Keeping track of special leaves (sabbatical, unpaid, parental, maternity) and prepare the necessary support for the interview with the manager.• Completing and updating documents• Updating the Intranet platform and other internal documents• Monitoring and planning the employees visits for occupational medicine.• Keeping in touch with the medical centers and nurses in the agencies.• Preparing reports on the status of medical visits and improving the process. Show less

    • Capgemini

      Jan 2024 - Apr 2024
      Human Resources Administrator

      ▪Respond to client’s queries accurately (via phone, live chat, case management system);▪Process, maintain & administer HR transactions & provide support (across Talent development, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration;▪Process movements (transfers, relocations, organization structure changes) and leave & absence requests.

    • DHV (D&H Value)

      Nov 2024 - now
      QA Analyst
  • Licenses & Certifications

  • Volunteer Experience

    • Trainer

      Issued by Centrul de Sănătate Prietenos Tinerilor "Neovita" on Mar 2017
      Centrul de Sănătate Prietenos Tinerilor "Neovita"Associated with Veronica Musteață