
Taylor Townsend, MSN, RN, CPN

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About me
Trauma Program Manager for Southern Region at Children's Hospital Colorado
Education

Pikes Peak Community College
-Associate of Science Nursing
Cornell University
2022 - 2023Certificates1. Data Science with SQL and Tableau2. Healthcare Operations Management

University of Colorado
-Master of Science in Nursing Health Care Informatics GPA 4.0Activities and Societies: • Summa Cum Laude, May 2021 • Honor’s Society, Spring 2018

University of Colorado Colorado Springs
-Bachelor of Science Nursing GPA 3.97Activities and Societies: • Summa Cum Laude, 2017 • Dean’s List, Fall 2012 – Fall 2013
Experience

Centura Health
Aug 2015 - Aug 2019• Provided nursing care in a Level III NICU, including family-centered education, preparation for discharge, communicating with the care team and coordinating of collaborative care • Provided nursing care in a Level III NICU, including family-centered education, preparation for discharge, communicating with the care team and coordinating collaborative care • Provided nursing care in a Level II trauma center for adult patients with an array of conditions across the adult population spectrum, including education, coordination of care • Efficiently transported patients throughout the hospital for tests and procedures, coordinated the patient fall response team, and coordinated with nursing to provide patient care
Neonatal Intensive Care Nurse (PRN)
Feb 2019 - Aug 2019Neonatal Intensive Care Nurse
Jul 2017 - Feb 2019Registered Nurse - Medical Cardiac
Jul 2016 - Jul 2017Certified Nursing Assistant - Transport
Aug 2015 - Jul 2016

Children's Hospital Colorado
Feb 2019 - now● Works with the Trauma Medical Director and oversees multiple team members to continuously monitor, evaluate, and improve the hospital’s Level II Trauma Program● Maintains the hospital’s trauma registry, trauma policies and practices, oversees and is responsible for the Trauma Program and delivery of trauma-related care to patients at a designated trauma center ● Assists in developing, implementing, and evaluating departmental, divisional, and organizational goals through participation in quality improvement and research activities● Manages the injury prevention program, performs community-based education regarding trauma care and injury prevention, and coordinates patient care management cross the trauma continuum of care Show less • Sedation Committee co-chair; oversee our procedural sedation and analgesia (PSA) service from a regulatory and nursing perspective, maintain our PSA database, lead process improvement projects to improve the quality and safety of patient care, conduct research including leading a large secondary data analysis project to better understand this patient population, perform system-wide education, and update and maintain PSA policies and educational modules • Implement, maintain, and oversee the use of metrics for monitoring, measuring, and coordinating activities system-wide with a specialty in sedation compliance• Develop data collection plans; conduct measurement system analysis and analyzing, interpreting and summarizing data sets to support root cause analysis and to demonstrate improvement.• Establish appropriate control plans based on assessments; analyze existing policies, procedures, metrics and practices and collaboratively explore alternatives or solutions• Lead and coordinate survey preparation and readiness assessments, data collection of compliance with standards and regulations, and provide project management as needed through compliance processes • Lead creation and updating of Tableau dashboards to transparently track documentation compliance Show less
Trauma Program Manager
Mar 2023 - nowAccreditation and Regulatory Compliance Specialist
Sept 2021 - Mar 2023Registered Nurse - Pre/Post/PACU
Feb 2019 - Sept 2021

UCHealth
Jun 2020 - Nov 2020Graduate Healthcare Informatics Intern• Identified a process improvement need for refining the Nursing Acuity Score (NAS) tool• Developed the project proposal, formally presented this to stakeholders and presented EBP and end-user feedback to support this project• Independently performed gap analyses, data collection and analytics, compiled and communicated reports for upper-level informatics professionals• Established a focus group, collaborated with multidisciplinary teams, conducted EHR testing and validation, communicated continuously with end-users and analysts, and completed educational materials for end-users regarding the updated NAS tool Show less
Licenses & Certifications
- View certificate

Salesforce Essential Training
LinkedInOct 2022 
Data Science with SQL and Tableau Certificate
Cornell UniversitySept 2022- View certificate

Lean Six Sigma Foundations
LinkedInSept 2022 - View certificate

Operational Excellence Foundations
LinkedInSept 2022 - View certificate

Six Sigma Foundations
LinkedInSept 2022 - View certificate

Quick Start Guide to SQL
LinkedInJul 2022 - View certificate

Excel: PivotTables for Beginners
LinkedInJun 2022 - View certificate

SQL Essential Training
LinkedInFeb 2022 - View certificate

From Excel to Tableau
LinkedInJun 2022 - View certificate

Tableau Essential Training (2021)
LinkedInMar 2022
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